Customer Service Sales

Dedicated Customer Service Representative with over 16 years of

satisfactory service seeking full time employment, with benefits in Human

Services field, which will allow me the opportunity to utilize and increase

my skills set.

Skills

Appointment Scheduling

Typing 55-65wpm

Supervisory

Data Entry

Cashier

Customer Service

Sales

Posting Invoices

Professional Phone

Etiquette

Office & Retail

Collections

Inventory

Accounts Receivable

Grounds keeping &

Maintenance

Communication

Multi Tasking

Personal Accomplishments

GED

Professional Experience

3/2010-11/2010 Green Side Up Garden Center

Staten Island, NY

Cashier/Sales/Retail

. Operate Computerized and manual cash registers

. Customer service

. Answer Phones

. Place Orders

2/2009-8/2009 NYC Parks Department

Staten Island, NY

Seasonal Grounds Keeper

. Maintain safety inspection of all recreational and playground

equipment

. Cleaning of all debris from parks and beaches

. Interaction with patrons of parks and recreational areas

. Graffiti removal

3/2008-6/2008 Park Medical Answering Service

Staten Island, NY

Telephone Operator/shift

Supervisor

. Answer, transfer and direct incoming calls using a computerized

database for information access.

. Performed simple clerical tasks

. Heavy data entry and message relay

8/2004-2/2005 AAA Answering Service

Staten Island, NY

Telephone Operator

. Operated multi-line computerized switchboard

. Directed incoming and outgoing calls

. Heavy data entry and message relay

. Updated information for all accounts

3/2003-8/2003 Lowes Home Improvement

Staten Island, NY

Customer Service

. Provided support to the sales team ensuring all sales and service

objectives were met

. Duties included answering customer queries, problem solving and

providing detailed information on new and existing products

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