Customer Service Real Estate
Resume:
CHRISTINA A. BENEDETTO
Sun City West, AZ. 85375 928-***-****
*********.*********.****@*****.***
To Whom It May Concern:
Please accept this letter and my attached resume as an expressed interest
in an opportunity to become a part of your company in a capacity which will
best put to use my previous experience, training and background in business
program operations management and administration.
I have been involved in many aspects of business operations management,
supervision and administration for a family-owned company since 1977. For
twenty years I was solely responsible for the organization and coordination
of maintaining business operations procedures on a daily basis. Areas of
concentration included policy development and implementation, personnel
training and supervision, sales management and development and client
service and relations.
In 1996 I made a personal decision to pursue a career interest outside the
family business. This decision led me to ice rink management, first in
Syracuse, New York and then to Chicago, IL. Later, I was afforded the
opportunity to manage a large residential real estate office, overseeing
the activities of 35 agents. I left that job to move to Arizona in
December 2001.
I am confident that my qualifications, experience in company operations,
background in all aspects of administrative services and supervisory and
managerial abilities would make a positive contribution to your company. I
would welcome an opportunity to meet and discuss this prospect with you
personally.
Excellent references are available and will be presented to you upon
request. Should you have the need for additional information or would like
to meet with me for a personal interview, please contact me at your
earliest convenience.
Thank you for your time and consideration in reviewing this material and
for your forthcoming response.
Sincerely,
Christina Benedetto
11/1/2010 Cellular One - Customer Service Representative: fielding an
average of 135 calls/daily; placing calls to encourage
contract renewals; collecting an average of $3000/day in
payments.
5/2010-9/2010 Thousand Islands Bridge Authority.
Job Title: Toll Bridge Operator
Duties included being a toll collector, collecting the
necessary fee from motorists to cross bridge to Canada. I
handled a very high volume of traffic, working through two
major holiday weekends. I worked extensive hours,
averaging 55-65 hours per week. I left this job to return
to Arizona, where I plan to stay.
3/2010-5/2010 Thousand Islands Winery. Duties included demonstrating
wine tasting, offering in depth explanation to patrons. I
was expected to be knowledgeable of wine producing and
flavors, making the wine tasting a pleasant experience.
Responsible for re-stocking merchandise and cashing out. I
left this job because I was offered more money at the TIBA.
2005- 2009 Shepherd of the Hills United Methodist Church
Sun City West, AZ.
Duties include recording of membership attendance,
servicing all committees and
councils with minutes, mailings, accounting. High volume
of phone calls and attention to congregational personnel.
Work closely with colleagues to effectively produce needed
material in timely fashion. Work closely with Trustees who
oversee the physical plant of this 400,000 sq. ft. campus.
Maintain records of transferred membership, deaths,
columbarium sales and outside user groups (other than
church groups) and billing of such.
2004-2005 Employed by Palm West Community Church in Sun City
West, AZ as a receptionist. This was a part time job,
with duties including placing weekly news releases, calling
on absentee congregation members, updating data involving
the ever changing membership, ordering supplies, placement
of weekly newspaper advertisement. I left this job to
care for my terminally ill husband.
2000 -2001 Koening & Strey/GMAC Real Estate Co. in Glen Elyn, IL as the
primary administrative assistant. This office maintained
35 active realtors, for which their transactions were my
responsibility, personally servicing each transaction from
sale to closing. I was also responsible for training new
agents in the operations of the office, maintaining
supplies and keeping commission records. I had two
assistants who reported to me. I left his job to move to
Arizona.
1998- 2000 Johnny's IceHouse Ice Rink- Chicago, IL
Job Title: Executive Director - responsible for hiring and
training staff, developing programs, invoicing user groups,
scheduling ice times, payroll, profit and loss statements.
I was also involved with the marketing and promotion of the
rink facility.
1977 -1997 Kirnan Management Co-owned commercial real estate business
specializing in rehabilitation and management of office
buildings. I represented a New York investor, negotiating
real estate transactions, contractor bids and lease
negotiations etc.
SUMMARY OF QUALIFICATIONS
Background includes extensive practical experience, training and education
in program operations management and administrative, which have provided a
detailed knowledge, and expertise in the following:
. Sales and sales management Customer service & relations
. Filing & coding systems Records maintenance
. Policy implementation Administrative services & support
. Cold calls & prospecting Referral networking
. Data & word processing Business bookkeeping & accounting
. Upper management reporting Computer operations
. Executive level presentations Analytical problem
solving
. Key account management Appointment scheduling
. Business typing & correspondence Operations troubleshooting
Excellent written and verbal communication skills. Interact with all
levels of management, personnel, customers and public. Work under pressure
and without supervision. Present positive and professional company image.
Seek additional responsibility. Human relations and interpersonal skills.
Prioritize assignments and follow through to completion. Organizational
and planning abilities. Effective team member. Analyze situations and
implement viable solutions and/or alternatives. Goal and results oriented.
Accept challenges and achieve organizational objectives.
PERSONAL
Ms Marcia Forbush
12403 Marble Dr
Sun City West, AZ 85375
Ms Kathy Taylor
16501 N El Mirage Rd
Unit 1017
Surprise, AZ 85374
(623) 915- 0886
Mrs. Carol Temple
22203 N Arrellaga Dr
Sun City West, AZ 85375
Cheryl Ashley
13 Irish Hill Rd
Philadelphia, New York 13676
PROFESSIONAL
Ms Marcia David
15043 Eureka Trail
Surprise, AZ 85374
Mr. Stan Hughes
9930 W Burnett Rd
Peoria, AZ 85382
Cell) 623-***-****
Mrs. Elaine Lewis
13721 141st Ave E
Orting, WA 98360
Mr. & Mrs. Jim Hamer
14405 Yukon Dr
Sun City West, AZ 85375
Mr. Perry Jackson
Toll Operations Manager
PO Box 428
Collins Landing
Alexandria Bay, New York 13607
Email: ************@********.***
Steve Conway
Thousand Island Winery
43298 Seaway Ave
Alexandria Bay, New York 13607
Contact this candidate