Customer Service Manager

KEVIN WESTERMAN

***** ****** *** ****** ******, CA 92557 (951) 581 - 5900

***************@*******.***

Objective

A position where I can prove my abilities

and help improve the growth of the business.

Technical Skills/Proficiencies

Reliable, Motivated, Goal-Orientated

Proficient in Microsoft Office

6+ years of Management experience

Able to grasp new ideas quickly and translate them into desired results

Experience

January 2006 - Brunswick Moreno Valley, CA

Current Corporation

Operations Supervisor (Assistant Manager)

Make sure the daily operations of the building are running smoothly.

Implement the game plan to meet budget.

Training and development of new employees, which includes cash handling,

customer service skills, and effective communication.

Scheduling of employee shifts and processing payroll.

April 2004 - January Home Depot Victorville, CA

2006

Line Manager

Responsible for sales in excess of $20,000 per shift.

Training and development of new cashiers, which includes cash handling,

customer service skills, and effective communication.

Assist department supervisors, as needed, which includes stocking shelves,

returns, and covering of any shifts.

Nov 2002 - Dec 2003 Brunswick West Covina, CA

Corporation

Front Desk Associate

Implemented schedule according to Managements plan, which includes

starting leagues on time, booking birthday parties, cosmic bowling.

Cash handling, open and closing of the bowling center.

Education

University of Phoenix, AZ Associates Degree

Phoenix

Business Accounting

In process of obtaining Bachelors Degree in Business. 3.61 GPA

Ontario High School Ontario, CA High School Diploma

High School Curriculum

References

Richard Jackson Business Owner

(951) 237 - 5271

Mike Dirmyer General Manager

(815) 861 - 2343

Contact this candidate