Human Resources Manager

Jacqueline R. Amato

***************@*****.***

Robbinsville, NJ

Phone: 609-***-****

Summary: Ambitious and detail-oriented Human Resources professional with expertise in

recruitment, human resources information systems, metrics, and reporting seeking a challenging

opportunity to contribute to an organization and grow with a company

Professional Experience:

PharmaNet Development Group (Clinical Research Organization), Princeton, NJ

Human Resources Recruiter and Applicant Tracking System Administrator October 2005 –

present

Recruiter job duties:

Conduct global full life cycle recruitment for exempt and non-exempt openings

Consult with hiring managers to determine specifications of job search and recruiting strategy

Source, identify, screen, and interview appropriate candidates

Conduct compensation analysis and determine salary offer for candidates

Deliver and negotiate offers of employment

Create job descriptions and advise management on salary ranges

Create and manage relationships with external recruiters and other vendors

Recruit for departments such as Finance, IT, Human Resources, Clinical Research, & IVRS

Successfully recruited for and fully staffed new Call Center implemented at PharmaNet Development

Group

Manage internal transfer process

Created Recruitment Manual to provide guidance to global employees with recruitment processes

Advise new employees on company benefits

Handle visas for new employees (H1-B, TN, Green Cards)

Prepare materials for new employee orientation

Create and maintain personnel files

Applicant Tracking System Administrator job duties:

Function as superuser for applicant tracking system

Led conversion and implementation of new applicant tracking system (Ultipro Recruitment) from an

antiquated system

Designed and revamped processes on global applicant tracking system use

Design and conduct training sessions on applicant tracking system for global recruiting team

Provide technical support and troubleshooting to all end users, resulting in the resolution of issues 95%

of the time

Function as superuser for Cognos 8

Automated all recruiting metrics reports in Cognos Impromptu (open requisitions reports, new hire

reports, cost to hire, time to fill, etc.) and subsequently redesigned all reports in Cognos 8

Additional responsibilities:

Design and report on recruiting metrics for global leadership

Present metrics to senior management

Train junior members of staff

Counsel employees regarding employee relations issues and escalate to upper management when

appropriate

Provide career development and succession planning advice to employees and external candidates

Caliper Human Strategies (Human Resources Consulting company), Princeton, NJ

Research Administrative Assistant July 2003 – October 2005

Organized recruiting process for open positions in department

Collected resumes for open positions

Wrote and edited interview guides

Contributed to the development of personality assessments

Designed, conducted, and analyzed surveys (employee satisfaction,

360, etc.)

SPSS data entry and analysis

Created graphs and other deliverables for clients

Wrote queries and ran reports to retrieve data from the company’s

client database

Prepared monthly time reports for the department

Managed college interns

Acted as the Research Department’s central point of contact for

worldwide internal clients

Bard College, Annandale On Hudson, NY

Office Assistant to Business Manager of Bard College September 1999 – May 2003

Business Manager’s personal assistant

Prepared budget for the Business Manager

Performed general administrative duties

Worked on selected accounts preparing materials to be sent to

accounting (telephone bill,

photocopiers, water coolers, etc.)

Women to Women, Sarajevo, Bosnia & Herzegovina June 2002 – August 2002

Intern

Contributed to the development of the NGO network in a postwar

society

Co-managed the organization of workshops on ethnic healing

Helped translate materials from Bosnian to English

Education:

University of Phoenix, Phoenix, AZ August 2008

Master’s of Business Administration – Human Resources Management

Bard College, Annandale On Hudson, NY May 2003

Bachelor of Arts in Psychology

Languages:

Native English Speaker, fluent in Spanish, conversant in French and basic knowledge of Bosnian and Croatian

Computer skills:

Microsoft Office Suite (Word, Excel, Access, Powerpoint, & Outlook), Ultipro Recruitment, Cognos Impromptu,

Cognos 8, Ceridian, Adobe Photoshop, Pivotal Data Management Software, Raosoft Web Survey Design Software,

SPSS

Publication:

Stewart, T. L., LaDuke, J. R., Bracht, C., Sweet, B. A. M. & Gamarel, K. E. (2003). Do the “Eyes”

Have it? A Program Evaluation of Jane Elliott’s “Blue Eyes/Brown Eyes” Diversity Training

Exercise. Journal of Applied Social Psychology, 33(9), 1898-1921.

Professional Memberships:

Professional member of the Society for Human Resources Management (SHRM)

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