Customer Service Sales
Resume:
LaToya T. Ford
Carrollton, TX 75006
*********@*******.***
Summary
• Highly specialized interpersonal skills.
• Self-motivated to ably coordinate office functions.
• Familiar with computer operations.
• Knowledgeable regarding technical and medical terminology.
Experience
Stephen F. Austin State University--Student Publications October 2006 - December 2006
Nacogdoches, TX
Office Assistant
Handle incoming calls and mail. Greet visitors. Resolve inquiries. Prepare and type office reports. Establish
file-coding system. Maintain client files. Act as liaison to supervisors regarding staff meetings, conferences,
and works in progress.
Belk Department Store January 2006 - May 2006
Nacogdoches, Texas
Sales Associate / Cashier
Provide optimal customer service. Manage four store areas simultaneously. Money management. Handle
store inventory. Create store displays. Stock store merchandise.
Effective Teleservices Incorporated November 2003 - September 2005
Nacogdoches, TX
Sales Associate
Provide optimal customer service. Handle both inbound and outbound sales calls. Provide customers with
product information. Establish and maintain customer accounts.
Army and Air Force Exchange Service February 2002 - July 2002
Yokota Air Force Base, Japan
Sales Associate / Cashier
Provide optimal customer service. Process customer purchases in a timely manner. Money management.
Stock store merchandise.
Yokota Child Care Center May 2001 - January 2002
Yokota Air Base, Japan
Caregiver
Child care for children ages 2-3. Handle student files. Time management. Conflict resolution.
Education
Stephen F. Austin State University, Nacogdoches, Texas
Organizations
Future Business Leaders of America
American Association of University Women
NAACP
Computers
Microsoft Word, Microsoft PowerPoint, Microsoft Office Excel, WordPerfect, DOS, IMB Mainframe,
PASCAL
References
Available upon request.
Contact this candidate