Customer Service Administrative Assistant
Resume:
Pittsburg, Kansas *****
abhs9g@r.postjobfree.com
Education:
Pittsburg State University; Pittsburg, KS; Bachelor of Science in
Communication; May 2008
o Concentration: Public Relations
o Minor: Marketing
Pittsburg State University; Pittsburg, KS; Bachelor of Science in
Education; May 2010
o Concentration: Early Childhood/ Late Childhood Development
Honors/Activities:
> Lambda Sigma Honor Society
> Public Relations/Advertising Club
> Joe E. & Margarita Sauer Scholarship
> Phillips, Clyde U. Memorial Scholarship & Achievement
> All "A" Scholastic Honors
> Dean's Honor Roll
> Student Activities Council
Work Experience:
2010-Present: USD 248: Girard, KS
Title I Paraprofessional:
Maintained effective, enjoyable learning environment for students
Recognized areas of weaknesses and developed appropriate lessons to fit
those needs
Developed lesson plans with clear, concise objectives and carried them out
effectively
2009-2010: Center for the Assessment and Remediation of Reading
Difficulties (CARRD): Pittsburg, KS
Paraprofessional Tutor:
Interacted with a variety of students, employing tactics accordingly, to
meet the needs of each individual
Utilized a variety of strategies leading to the improvement of the remedial
process
Developed lesson plans and provided open communication between CARRD and
parents, as to inform them of progress and development of their child
2006-2009: Natural Life Nutritional Pet Products: Pittsburg, KS
Customer Service/Administrative Assistant
Successfully interacted with clients via phone to generate repeat and
referral business
Managed "Priority Buyer Club" and "Rewards Program"
Developed flyers and letters to send out to current and prospective clients
2001-2006: Chicken Annie's: Girard, KS
Hostess
Initial point of contact for customers; established positive customer
service and pleasant dining experience
Maintained order and efficiency of restaurant for smooth operations
Handled cash transactions on a regular basis
Waitress
Created long-term relationships with customers; interacted with clientele
on first name basis
Trained new employees
Planned, organized and executed large parties
References:
Dr. David Hurford, Ph.D.; Director of CARRD/Dean of Psychology; Pittsburg
State University; 620-***-****
Tom Stegman; Principal; Haderlein Elementary; 620-***-****
Laura Eckler; Title I Math Coordinator; USD 248; 620-***-****
Kay Mein; 4th Grade Teacher; Haderlein Elementary; 620-***-****
Patrick Mendicki; President of Natural Life Pet Products; 620-***-****
Carolyn Zagonal; Owner/Supervisor of Chicken Annie's Girard; 620-***-****
**Portfolio available upon request**
Jenna M. Brown
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