Sridevi Begal
PROFESSIONAL BRIEF:
6+ year's business process management experience in software, service and
proven project management and training expertise.
Expertise in project, operational and financial planning.
Proven ability to direct and maximize business process effectiveness
through project management, measurement and leadership skills.
Track record of conceptualizing and implementing short and long-term
strategies.
Managed end to end aspects of Outsourcing partners
Define and develop project level of effort, budgets and detailed project
plans
Strong written and verbal communication skills.
Expertise in Primavera Software Technologies
ACCOMPLISHMENTS:
* Established Project Management Systems.
Helped the company to achieve a target of 30% annual growth through repeat
business due to high level of product and service quality.
TECHNICAL SKILLS:
Project Management MS Project, Statistica, MS Access,MS Word, MS Excel, SSRS,
Tools MS SQL
Modeling Tools MS Visio, Rational Rose, Primavera Software Techniques
Process Tools MS Office Suite, MS Project, MS Visio, XP (Extreme
Programming), SWIFT, SASV9.0.ITIL, Agile
Reporting Tools Crystal Reports V11, Business Objects,
Testing Strategies Integration, Unit, System, Black Box, White Box, UAT.
Programming Language SQL, Transact SQL, PL/SQL, C, C++, COBOL, Visual Basic
6.0/5.0/4.0, HTML, BASIC, Lotus Notes
Version Control PVCS, Rational Clear Case
System Tools
Testing Tools Rational Enterprise Suite, QTP V9.5, Win Runner V9.2,
Load Runner, Quality centre 10.0.
Database MS SQL Server 2005 & 2008, MS Access,
Oracle11g/10g/11i/10i, DB2.WMS4000,
Environment Win 95/98/2000/XP/Vista, Win NT,
Operating Systems Windows 98, Windows 2000, Windows XP,
and
PC Tools Office 2000, Power Point, SAP
TRAININGS & CERTIFICATIONS:
Management Training E-Commerce in Business
Project Management - BIMS
Six Sigma Certified
Human Resource Performance Management Systems
Software Quality Quality System Documentation
Assurance Internal Quality Auditing
Database Management Systems, System Analysis and Design,
University of Bangalore, India
EDUCATION:
Master in Birla Institute of Business Administration, 2002
Business Management- India Finance
Administration
Bachelor of Govt. College for Women, Finance, Accounting 2000
Business Bangalore, India
Management
WORK EXPERIENCE:
Sr. Project Control Analyst UBS Financial Service
May 2009-Current
Atlanta, GA
Responsibilities:
. Currently involved in design and implementation of SAP CRM for
Resource Management and marketing agencies
. CRM user, responsible for customization for account management and
tracking
. Prepared contractor work authorizations (CWA)
. Preparing Cost & Benefit Analysis Reports, Budgeting, Red Amber Green
Project Reports etc
. FTE Report, Contractor Report, Staff Movement Report, Leave Reports,
Breakout Attendance Reports, Promotions- Rewards & recognition
reports, Employee Training Reports etc
. Responsible for business IT alignments and establishing strong client
relationships.
. Innovative and progressive thinking has led to many new business
development strategies
. Primary interface for clients and support specialist. Managed and
resolved several high priority issues
. Translated complex CRM project requirements and accelerated the
prolonged requirement gathering to complete in a single week.
. Applied Primavera scheduling techniques for CRM Projects resulted
project on time and within budget
. Product demonstration, company presentations and represented at
leading conferences
. Planning, Estimations, Budgeting using MS project, preparing Full
Time Employee Reports & Tax documents
. Prepared cost reports, schedules, Project Analysis, Design and
Documentation
. Leading and Coordinating in a global delivery model
. Successfully led and mentored the teams in healthcare (EMR), e-
commerce, web based and stand-alone applications (SharePoint, Smart
Phone Applications)
. Testing and review of organization-level and project documents and
deliveries
. Coaching senior business leaders, innovative ideas for business
growth and product improvement
. Established web based enterprise level automated activity Project
reporting and project costing system.
. One client realized waste reduction from 3.1% to 0.5%.
. According to one study ROI on QMS is 1:10.
. Drove the process initiative. Developed a strong Internal Quality
Auditing system.
. Sense of process ownership has led to more than 80% process compliance.
. Management acknowledges significant returns from the Internal Quality
Audit process.
. Performed employee evaluations and reviews and approved time
accounting records
Sr. Project Control Analyst ANZ Bank June 2005 - May 2009
Australia, Melbourne
Responsible for PMO "IT Migration Reconciliation Replacement" across 6
regions and 16 organizations delivering a global Finance and Indirect
Materials solution. Responsible for scheduling, budget control, delivery
management, change management, escalation management, Executive status
reporting using Primavera Software.
Worked as a Project Control Analyst on various projects. RAZOR
Programme included planning and requirements gathering for various client
organizations. Provided management & oversight of strategic and operational
plans for multiple projects.
. Initiated & Centralized PMO (Project Management Office) for SAP-CRM "NT
Migration Program", Ensured completion of the projects on schedule and
within budget constraints. Monitored the projects from initiation through
delivery that resulted in Better organization and control, Insight into
resource utilization and capacity, larger return on projects and lower
cost
. Initiated a year-long SAP project "IFRS-NZ Project" to create an in-
house e-commerce processing platform to handle orders from different
sources and to facilitate the creation of new offers that would all
use a shared core to reduce development and testing time- Complete
SDlC Process
. Analyzed the business unit's (operations planning) process that drove
manufacturing plans (production, capacity), Accounting plans
(forecasting, bookings), Cost/benefit Analysis Reports sourcing plans
(raw materials), financial plans (budgeting & financial outlooks) and
impact/contingency analysis
. Prepared Management Reports: Metrics Statistics Report, Change related
Incidents Report, Sev1 & Sev2 Outage Report, Reduce Recurrent Incident
Report, Batch Error Percentage Report, Compliance Report, Major
Project Reports, Workforce Management Report, E&ST Scorecard.
. Monitored Reports- (PSR) weekly Project status report for all the
Major projects, Scorecard, Technological Management Board (TMB)
Report, Other Project Summary Reports, Leave Balance Report and RAF
compliance Report, Analyzing on systemic low/high severity Incidents,
Red Amber Green Project Reports.
. Conduct Metrics analysis, including trend and Root cause analysis,
Critical path analysis, Cause & Effect Analysis- documentation and
process improvement recommendations.
. Key member of effort to introduce a MRP system and concepts into the
organization while successfully leading the effort to centralize
production planning/scheduling, forecasting, testing and the
implementation /distribution processes
. Developed regional reports, tools and processes for production
planning, Project management and replenishment/distribution that were
rolled out for standardized use on a national level
. Controlled IT Security, Business Continuity, and Risk Management Plans
for Clarity Project.
. Organizational level processes reduced new inductee training time by
more than 50%.
Senior Procurement Specialist IBM Dec 2003 - May 2005
Bangalore, India
Responsible for delivering the enterprise wide Process Automation tool
called Project Tracker - including organization management, project
management and quality management modules.
Ensured completion of the projects on schedule and within budget
constraints. Monitored the projects from initiation through delivery.
Conducted project financial analysis and used metrics such as EVA, schedule
performance and cost performance. Coordinated future project requirements
with Engineering, Client, Operations, and Supplier. Coordinated efforts to
meet market and business objectives; Worked with SAP Functional to
integrate market demand into program plans; also responsible for
. Providing support to services delivered and ensuring to the maximum
extent practical that software and related products satisfy the
requirements and needs of clients.
. Responsible for completion of complex projects within budgetary and
scheduling guidelines.
. Performed project evaluation and cost benefit analysis.
. Managed overall work of upto 20 technical and business professionals.
. Responsible for Quality Assurance review and evaluation and
documentation of team procedures.
. Interfaced with PMs and business managers to determine task
requirements, prepared task plans, recruited and assigned personnel.
. Performed employee evaluations and reviews and approved time
accounting records.
. Realigned staffing pattern, restructured production schedule,
introduced improved material panning and reduced annual operating cost
. Upgraded quality assurance and reduced rejections by 76% for an
annual cost savings
. Improved on time delivery from 85% to 98% and restored customer
confidence
. Assess manufacturing operations using techniques such as SWOT analysis
and deploy Six sigma and other formal process to improve product
quality and overall productivity
. Wrote all code to drive forms and deliver reports and labels
Approving Purchase Orders
. Choosing and Negotiating with the Vendors
. Meeting and exceeding KPI's for Purchase Referrals.
. To Prepare Blocked invoices report, RNB, aged invoices
. Managing a team of 8 people
. Meeting and exceeding Key results area like Adherence, Compliance,
. referrals Etc.
. Keeping up to date with the new policies and procedures in regards to
security and privacy acts.
. Issuing Purchase Orders,
. Reviewing and approving the Purchase Orders,
. Performing Fair Value Analysis,
. Clearing blocks on Invoices,
. Preparing Vendors Age Report,
. Lionizing with the requestors,
. Handling team escalations,
. Preparing Vendors Account Reconciliation,
. Making Vendor Payments.
Projects!
Duplicate payments: This Project was successful completed.. In Brief -
Some invoices getting
paid twice for the same vendor with different vendor numbers, identified
such vendors and
reduced duplicate payments
Accomplishments:
. All clients achieved ISO 9000 certifications. Trained internal teams
to ensure program continuity.
. Helped clients implement various MIS / ERP systems, esp SAP SD, MM &
HR modules.- PeopleSoft HCM8.9 Upgrade
. Interpreted various FDA and regulatory requirements and supported
clients in implementation.
Helped clients' establish 5 years strategic business plans to the
extent of 1 billion
Project Financial analyst Hewlett Packard
April 2002 - Dec 2003
Bangalore, India
Compiled customer requirements into specifications and delivered projects
like RS-Provisioning Project, Quality Ticketing, Process Reviews and Stores
Materials Management.
Processing Accounts Receivable invoices. Managed resources to assure
projects were delivered on time at or below estimated costs.
Green Belt Six Sigma certified
Clearing Blocked Payments
Choosing and Negotiating with the Vendors for hp
Analysing the Best deal
Preparing Blocked invoices report
Handling irate Vendors in professional manner.
Raising invoices
Purchase Orders Approved
Vendor Payments
Monthly Reports
Reconciling Ledgers
Risk and Compliance management
Bank Reconciliation st- Accounts Receivable
System and process audits
Projects:
Prepaid invoices: This project was successful completed in hp in 2002,
Project Brief: Vendors were paid in advance before the due date of the
invoices
(Sat and Sunday being a non working day for the banks and Month end close),
These were identified and increased the opportunity cost for hp-This
project was
done as part of Green Belt certification
Accomplishments:
. Drove the process initiative. Developed a strong Internal Quality
Auditing system.
. Drove the IT and automation initiative; trained staff in Head Office
and Plant on use of MS Office and databases.
. Played key role in achieving ISO 9000 certification.
. Developed strategic SAP-HR function.
. Developed a strong Internal Training Function.
. Trained people in communications and writing procedures pertaining to
their areas..
Computer Analyst SoftPro May 2000 - April 2002
Analyzed and designed procedures and functions for dealing room, accounts
and payroll in FoxPro / dBase. Trained staff members in the use of these.