Manager High School

Samantha Walters

***** ********* ****, ***** ****, Euclid, Ohio 44123

Residence: 216-***-**** Cellular: 216-***-****

abhs5t@r.postjobfree.com

CAREER SUMMARY

Senior administrative professional with experience in financial services

environment. Creative thinker committed to improving office organization

and enhancing productivity. Strong communication skills facilitate high

level of collaboration among co-workers and internal customers in team

oriented environment.

. 30+ years of professional experience

. Excellent organizational skills

. Ability to multi-task

. Complex problem resolution

. Excellent customer services skills

. Managing front desk operations

. Department Communications

. Ability to handle special projects

PROFESSIONAL EXPERIENCE

PNC (formerly National City Corporation) 1979-2010

Mgmt. Reporting (Department Coordinator, Essbase Administrator, Business

Systems Analyst) 1985-2010

Performed administrative duties for division manager and his direct

reports, including department staff. Acted as liaison between Essbase Team

and Reporting Team in preparing and running monthly reporting cycle. Using

Hyperion reporting tools, updated reporting templates and reporting storage

sites to ensure all changes, deletions and additions were captured for

upcoming reporting month.

Department Coordinator

. Assisted Senior Vice President and his direct reports.

. Managed department calendar, scheduling meetings, organized luncheons

and department morale functions.

. Organized, created and maintained WebPages for Division.

. Created and maintained department mailbox, distribution lists via

Outlook and Lotus Notes.

. Ordered and maintained supplies and equipment.

. Organized and maintained Filing System for Management Reporting.

Essbase Administrator / Business Systems Analyst

. Updated Reporting Templates and Batches to reflect organizational

changes within line of businesses using Hyperion Shared Services.

. Retrieved reporting hierarchies from Oracle downloaded to Excel

providing access for internal customers.

. Granted user access using Hyperion Shared Services.

. Organized and maintained correspondence throughout footprint including

release of all reporting cubes.

. Trained and assisted over 3500 users on Hyperion reporting tools.

. Organized and assisted Essbase Team with workshops and upgrades on use

of Hyperion reporting tools.

. Primary contact for internal users and helpdesk consultants for

Hyperion Reporting tools.

. Instituted retention of financial reports and reporting cubes as noted

by organization.

. Conducted quarterly and yearly audits for all of Management Reporting

internal users accessing reporting information via Hyperion Reporting

tools as noted by Audit department.

Credit Department - Word Processor 1982-1985

HR Department - Receptionist 1980-1983

Trust Department - Trust Clerk 1979-1980

EDUCATION

John Hay High School, Cleveland, Ohio, Diploma

SOFTWARE SKILLS

. Lotus Notes, Access, Oracle, Hyperion Shared Services, Hyperion

Workspace, Hyperion Essbase (Excel Add-in)

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