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Administrative Assistant Customer Service

Location:
Cincinnati, OH, 45240
Posted:
February 24, 2011

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Resume:

Samantha Diawara

***** *********

Circle. Cincinnati, Oh 45240 . 513-***-****

Career Profile

Administrative Assistant with strong organizational skills and a keen

ability to multitask a variety of challenges and responsibilities.

Skills and Proficiencies

MS Office

Abra/Crystal reports

Payroll

Customer Service

Internet Research

Telephone Reception

Switchboard up to 20 Lines

Purchasing

Various Clerical Duties.

60 wpm Typing Speed

100% Proficient and fluent in the English language

Duties and Accomplishments

Maintained employee random drug testing program.

Handled calls and promptly forwarded them to the appropriate person among

employees.

#1 salesperson first week on job.

Composed and distributed inter-departmental memorandums (e-mail,

documentary and voice) ensuring timely delivery and receipt of important

information while at the time maintaining confidentiality.

Transportation scheduling and management for 60+ clients.

Established and maintained Human Resources related employee files

reflecting salary increases, benefits, payroll/vacation /overtime hours,

exercising a high level of confidentiality.

Created and maintained Health History folders for all company employees.

Answered telephone, email, and in-person queries.

Organize, sort, and assign mail distribution for all the employees.

Training/Certifications

Microsoft Office Applications Course- University of Cincinnati

Keyboarding Course - University of Cincinnati

Employment History

Stay at Home Parent Cincinnati, OH 2009- Present

Administrative Assistant Ohio Valley Goodwill Cincinnati, OH 2008-2009

Administrative Assistant Active Day Cincinnati, OH 2007-2008

Inside Sales Fidelity Mortgage Cincinnati, OH 2004-2007



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