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Customer Service Administrative Assistant

Location:
Catonsville, Maryland, 21228, United States
Posted:
March 04, 2011

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KELLY BURDETTE

*** ******** **** ***********, ********

*****/410.***.****/abhryw@r.postjobfree.com

[pic]

Administrative Assistant

A detail oriented administrative professional with excellent multi-tasking,

excellent customer service, and data entry skills.

Key Strengths

. Telephone and Front Desk Reception

. Filing

. Customer Service

. Data Entry

. Ability to handle time sensitive deadlines

PROFESSIONAL EXPERIENCE:

Nancy Adams Personnel of Columbia - small recruiting agency

Ellicott City, Maryland

Inside Sales/Recruiter (September 2010-November 2010)

. Used company database, telephone book, and the internet, cold called

companies to sell staffing solutions

The Breakthrough Group - small advertising agency

Towson, Maryland

Advertising Production Assistant (September 2006 - September 2010)

. Created production schedules using Microsoft Office products

. Answered multi-line telephone, screened calls and took messages

. Greeted and assisted visitors

. Maintained files

. Ordered supplies on an as needed basis

. Distributed mail, packages, and faxes

Abacus Staffing Services

Anne Arundel County Department of Aging

Annapolis, Maryland

Administrative Assistant (April 2006 - September 2006)

. Used specialized software to update the database

. Analyzed and processed invoices

USADWEB, LLC - small recruiting agency

Pikesville, Maryland

Advertising Assistant (March 2005 - November 2005)

. Bought print space for employment advertisements

. Proofread advertisements

KELLY BURDETTE

409 Greenlow Road Catonsville, Maryland

21228/410.***.****/abhryw@r.postjobfree.com

[pic]

EDUCATION:

TOWSON UNIVERSITY, December 2004

Towson, Maryland

Bachelor of Science in Mass Communication

Certificate in Marketing

RELATED COURSES:

Advertising Campaigns- Created campaign for the Minute Maid Company

Advertising Media Planning- Created media plan, with a group for the Hertz

Corporation

International Advertising- Created international campaign for The Hershey

Foods Corporation

Sales Management- Created sales proposal, with a group, for DeWalt power

tools

Buyer Behavior- Created marketing plan for new product

Mass Communication Research- Created research paper on the television show

The Simpsons and the effects on college students' views on family issues,

part of two-person group, created and handed out surveys, input data into

SPSS, analyzed data

SKILLS AND ABILITIES:

Macintosh, IBM, SPSS, MRI, SMRB, Word, WordPerfect, PowerPoint, Excel,

Outlook, InDesign, Quark XPress, Photoshop, Corel Draw, The Print Shop,

Dreamweaver MX, Internet Explorer, Netscape Navigator, SBC Yahoo,

experience in designing newsletters, experience with student newspapers



Contact this candidate