Customer Service Medical

Debra Cervantes

***** *** ******

Cathedral City, CA 92234

Phone: 760-***-****

************@***.***

Objective:

Seeking a position as a Medical Receptionist where I can grow and utilize my educated and

experienced skills to help care for patients.

Education:

November 2009 Massage

Santa Barbara Business College, CA

Therapy- Certified

Certifications:

Bank Teller June 2007

CPR and AED March 2009

Clinical Rotation:

Santa Barbara Business College August-October 2009

Eisenhower Medical Center September 2009

Volunteer Work:

Santa Barbara Business College January- March 2010

• Assisting Instructor and students

• Preparing work place

Boys and Girls Club October 2010

• Provided youth care

• Physical and Education program

Work History:

Oriental Palm Massage and Acupuncture March-June 2010

Receptionist/ MT Assistant

• Front desk

• Greet patients as they arrive

• Answering phones

• Office duties

• Patient education

• Assembled therapist rooms

• Handled finances such as billing transactions

Babes Barbeque and Grill House May- November 2007-2009

Hostess

• Greet guest

• Answer phones providing customer service

• Booking reservations

• Seating rotations

• Seating guest

• Maintain a clean area

Key skills:

• Provide excellent communication skills, and problem solving skills.

• Knowledge operating: Internet, Microsoft Office word, Excel and PowerPoint.

• English/Spanish skills

• Familiar with medical terms

• Organization skills

• Ability to communicate in a professional and positive manner

• Ensure that all patients are escorted to receipted room

*References available upon request*

Contact this candidate