Jing Lu
Phone: 952-***-**** Email: *********@*******.***
SUMMARY AND SPECIALTIES
Lean and Six Sigma practitioner with experience in strategic planning, customer
advocacy, product quality improvement, quality control, reliability, process
development/improvement, product development, data analysis, and project management.
CERTIFICATIONS
Lean Six Sigma Black Belt in Training
ASQ Certified Quality Engineer
PROFESSIONAL EXPERIENCE (Selected)
Sr. Quality Engineer
Medtronic Inc. (Aug 2010 - Present. Mounds View, MN)
(Medtronic, Inc. (NYSE: MDT), based in suburban Minneapolis, Minnesota, is the
world's largest medical technology company and is a Fortune 500 company.)
Lead Lean Sigma (DMAIC) projects in corporate business transactional environment to
improve business process and customer satisfaction.
Identify, prioritize and drive continuous process improvements within post market
quality organization.
Strategically plan road maps and procedures for post market product quality
organization.
Align continuous improvement projects to business strategy.
Gather Voice of Customer (VOC) from a complex organization ($5.2 billion) and build
strong relationships with customers through effective communication, listening,
persuasion, leadership, and personal skills.
Serve as a change leader within post market quality organization to deploy Lean Six
Sigma culture and methodology.
Mechanical Engineer II
ADC Telecommunications Inc. (Mar 2008 - Aug 2010. Shakopee, MN)
(ADC was a $1 billion network infrastructure provider based in suburban Minneapolis,
Minnesota. ADC was acquired by Tyco Electronics Ltd. (NYSE: TEL) in 2010)
Utilized statistical process control (SPC) to monitor, identify, and eliminate
unsatisfactory process variations in fiber optic product assembly processes.
Provided reliable products to market through robust process monitoring; Created
check sheets to collect data and used control charts to ensure high quality products
were delivered.
Developed competitive high quality fiber optic products by implementing Design of
Experiment (DOE) to optimize product manufacturing processes.
Identified and improved equipment measurement ability to produce repeatable
measurements using Measurement System Analysis (MSA) such as Gage R&R.
Minimized product quality risk and failures by executing product Failure Mode and
Effect Analysis (FMEA) during product development and manufacturing stages.
Improved product quality through the utilization of Histogram and Capability
Studies.
Solved product quality issues through root cause analysis activities and tools such
as fish bone diagram (or cause and effect diagram), 5 why analysis and fault tree
analysis.
Boosted business competitiveness through statistical data analysis on product
performance such as ANOVA study and Monte Carlo simulation to determine product
warranty terms.
Supported the company to understand product performances and risks through
reliability studies.
Discovered ways to improve product quality through the application of Scatter
Diagram and identification of relationship between product quality and other
factors.
Developed and produced fiber optic products according to ISO9001 (TL9000) standards
(Project planning, Requirements Traceability, Test Planning, Change Management,
etc.) and other industry regulations.
Served as a key transformation agent within the company on Lean and Six Sigma
culture; Utilized Design for Six Sigma methodologies in product development and
commercialization, including Voice of Customer, KJ analysis, Pugh Matrix design
selection, critical parameter management, etc.
Obtained 5 weeks of training on Lean Sigma and Six Sigma Green Belt and Black Belt
level tools and methodologies.
Engaged in transactional Lean Sigma activities to reduce product modification cycle
time.
Participated in Lean Sigma efforts to reduce product development cycle time.
Managed multi-functional, multi-national project teams on various projects such as
product quality improvement and product commercialization.
Served as a mentor and provided consultation on data analysis, Six Sigma, and Lean
Sigma related tools and methodologies.
EMPLOYMENT
Position Employer Location Time
Sr. Quality Medtronic Inc. Mounds View, MN Aug 2010 to
Engineer Present
Mechanical Engineer ADC Telecommunications Shakopee, MN Mar 2008 to Aug
II Inc. 2010
Applications BOSE Corporation Eden Prairie, MN Mar 2007 to Mar
Engineer 2008
Engineering Intern BOSE Corporation Eden Prairie, MN May 2006 to Aug
2006
Research Assistant University of South Columbia, SC Aug 2004 to Mar
Carolina 2007
EDUCATION
University of South Carolina - Columbia, Aug 2004 to Dec 2006
SC, USA
MASTER OF SCIENCE MECHANICAL ENGINEERING
Beijing Institute of Technology - Aug 2000 to May 2004
Beijing, China
BACHELOR OF SCIENCE MECHANICAL ENGINEERING
EXPERIENCED TOOLS AND SKILLS
Business Strategic Planning, Business Acumen, Change Leadership, Results
Oriented
Quality Fish Bone Diagram, Pareto Chart, Flow Chart, FMEA, Poka Yoke,
Control Charts, Histogram, Box Plot, Design of Experiment, Affinity
Diagram, Gantt Chart
Design for Six Voice of Customer, KJ Analysis, House of Quality, Design for x,
Sigma (DFSS) Pugh Matrix, FMEA, Capability Study, Regression Analysis, Design of
Experiments (DOE), Hypothesis Testing (probability distributions, t
tests, ANOVA, non parametric), Tolerance Design, Design
Optimization, Measurement System Analysis (Gage R&R)
Lean Sigma Transactional Environment DMAIC project leadership, SIPOC Analysis,
Value Stream Map, Process Map, Pareto Chart, Statistical Analysis,
Cycle Time, Cause & Effect Matrix, Brain Storming, FMEA, Hypothesis
Testing, Fish Bone, Poka-Yoke, Kaizen, 5S, Pull System
Statistic Tool Design of Experiments, Regression Analysis, Reliability Prediction,
Hypothesis Testing, Tolerance Design, Statistical Process Control
Computer Database management, SQL, Minitab, JMP, MS Office, MS Visio, MS
Project, Crystal Ball, ProE etc.
Personal Customer Advocacy, Passion, Change Leadership, Communicator,
Listener, Business Acumen, Team Player and Leader, Results
Oriented, Data Driven Decision Maker, Fluent in Chinese, Fun!