Specialist Customer

ABDUL MUHAMMAD

********@***.***

Cell: 609-***-****

OBJECTIVE

A career opportunity in a business environment that will enable me to

utilize my financial experience and strong communication skills.

EXPERIENCE

1/2007 - 12/2007 Goal Trading New York, NY

Independent Sales Product Specialist

. Launched Independent Brokerage Firm with

established customer base.

5/2002 - 12/2006 Eagle Futures New York, NY

Product Specialist

. Supported high volume product booth while

generating new customers resulting in increased

revenue.

5/1997 - 5/2002 Eastern Petroleum New York, NY

Product Specialist

. Assisted in managing customer accounts while

developing leads for new customers.

8/1995 - 5/1997 Global Futures New York, NY

Product Specialist

. Facilitated and maintained customers accounts

and positions.

1/1993 - 8/1995 Citibank New York, NY

Product Specialist

Serviced new accounts and maintained existing

accounts, which contributed revenue to gasoline and

oil futures market.

. Improved quality of customer services by

generating daily telephone calls providing market

activity reports.

. Informed customers of unusual market activity

adverse to their positions, which reduced their

risk increased account activity.

. Encouraged cross-selling, which resulted in

increased revenue.

. Contributed to development and implementation

of manual providing daily operation procedures for

employees.

. Increased trading volume in products from

10,000 to over 20, 000 per month.

. Assisted senior listed equity traders,

facilitating customer's orders in making markets.

11/1992 - 1/1993 Horizon Commodities New York, NY

Product Specialist

. Provided informative market commentary,

delivering excellent service in a highly

competitive atmosphere (Arb-Line).

9/1991 - 11/1992 Energex New York, NY

Product Specialist

. Maintained high volume customer based by

providing clients with accurate market movement

reports.

1/1985 - 9/1991 Astroline New York, NY

Product Specialist

. Serviced house accounts by providing

information relevant to house position.

. Assisted in clearing house procedures

. Supported and advised senior traders with house

account.

1/1984 - 1/1985 Trendline Trading New York, NY

Board Clerk

. Checked and allocated all trades.

EDUCATION

9/1978 - 1980 St. Peter's College Jersey City, NJ

Business and computer courses.

Contact this candidate