Lisa Lampert Ziperski
Marketing management professional
Raleigh, NC 27614
****@******************.***
919-***-**** cell
919-***-**** fax
Marketing leader with expertise in early stage and mature environments
across multiple industries.
. Member of the management team which launched and grew the Discover Card
brand from inception to one of the largest independent U.S. credit card
issuers/networks.
. Established and supervised marketing organization of over 100
employees/$200MM budget.
. Champion and steward of internet businesses including health care,
payments and online buyer communities.
. Go-to marketing/business consultant for start-up and small businesses.
Experience
Marketingpractices.net Wilmette, IL/Raleigh, NC
Independent marketing and business development consultant. Clients and
experiences include:
. Premier Physical Therapy: Assisting private physical therapy office with
establishing website and marketing function.
. Otto and Anna Adventure Kits: Developing PR and marketing strategy for
new children's entertainment product.
. Shoppingbagged.com: Co-founder of online buyer community which provides
tools and applications to make internet buying easier and more efficient,
increasing purchase volume and frequency. Purchase information is the
foundation for delivery of targeted/relevant offers.
Inlight Inc. Chief Marketing Officer Evanston, IL
Early stage internet health care company "prescribing" patient communities
at the point of care, for disease management and follow up care.
Traffic/advertising-based revenue model. Reported to CEO and responsible
for all marketing activities.
Echarge, Inc. Chief Marketing Officer Seattle, WA
Early stage internet payments company created "virtual" credit card and
telephone bill pay products. Reported to CEO and responsible for all
marketing efforts.
Discover Card Services, Inc. Riverwoods, IL
Major U.S. credit card issuer and network. Responsible for acquiring over
20MM customers. Held numerous positions including the following:
. Senior Vice President Customer Acquisition (1999): Responsible for all
customer acquisition efforts across all brands/channels. Developed and
managed centralized internal direct response team representing mailings
of 250MM + pieces and expenditures of $100MM+. Key member of cross-
functional Discover Platinum team, increasing response rates by 25%.
. Senior Vice President Marketing (1998-1999): Responsible for all consumer
marketing efforts, staff and budget. Managed over 100 employees, budget
of $300MM.
- Serving as interim COO: developed new advertising campaign designed to
increase product relevance. Reinvested in core business to increase sales
including multiple efforts including acquisition, sales promotion,
activation and retention.
- Developed customer segmentation strategy with McKinsey & Company.
- Reengineered CashBack Bonus program adding options/partners, reducing
cost.
Lisa Lampert Ziperski
Marketing management professional
1004 Swithland Ct.
Raleigh, NC 27614
****@******************.***
919-***-**** cell
919-***-**** fax
Discover Card Services
. Vice President Marketing (1991-1998): Responsible for new customer
acquisition and sales promotion efforts. Introduced sophisticated data
modeling to the company in conjunction with acquiring over 3MM
customers/year and customer retention efforts.
. Director, New Product Development (1988-1991): Launched Discover Card
Private Issue in 1989, with research driven features/design, designed to
generate fee income. Acquired over 250M customers.
. Senior Product Manager (1985-1988): Developed, launched and managed cash
advance product resulting in over $1 Billion in receivables.
Education
University of Michigan MBA Ann Arbor, MI
University of Wisconsin BBA Madison, WI
International Experience
Member of cross-functional task force responsible for international
expansion recommendations for Discover Card. Developed marketing and joint
venture strategies based upon discussions with potential partners.
Professional Awards & Committees
Received numerous Effie awards for Discover Card advertising, Brand Keys
Customer Loyalty award and member of Discover Card management committee.