Customer Service Sales

LanaeLandau

CAREER OBJECTIVE

To secure a position in a challenging work environment where my existing

skills in the areas of Sales and Customer Service can be utilized by a

progressive and innovative company.

SUMMARY OF QUILIFICATIONS

Goal directed, results oriented, with a strong background in sales and

customer service. Self-motivated with high energy, initiative, and focus.

Skilled communicator with strong listening skills to identify customer's

issues and form innovative solutions.

WORK EXPERIENCE

Financial Service Representative November 2009- Present

Commerce Bank, Kansas City, Missouri

. Selling Financial Products, Services, and Assisting with customer

issues and new business

. Establishing and maintaining goals

. Creating sales revenue from business to business networking, on sites,

and outbound phone calls

Communications Specialist October 2008- November 2009

Sprint, Kansas City, Missouri

. Sold merchandise by developing customer relationships and enhancing

future sales

. Exercised exceptional leadership and communication skills by producing

sales and reaching monthly goals

. Created unique and efficient solutions to a driven team environment

Insurance Sales Representative/ part time April 2008- December 2008

Aflac, Kansas City, Missouri

. Customize insurance programs to suit individual customers

. Seek out new clients and develop clientele by networking to find new

customers and generate lists of prospective clients.

. Established rapport and maintained contact with contract clients and

potential clients.

EDUCATION

Baker University, Bachelors in Business Management

Johnson County Community College, Associates of Liberal Arts Degree

Kansas/Missouri Insurance License is Accident, Life, and Health

VOLUNTEER EXPERIENCE

Chiefs Cheerleader Red and Gold Girl March 2007-March 2008

Kansas City Chiefs, Kansas City, Missouri

Provided community service and promoted the Chief organization through

local and regional appearances. Lead and instructed the Junior Chiefs

Cheerleading program.

Event Coordinator Internship August 2003-May 2004

NAIA/Olathe Chamber of Commerce, Olathe, Kansas

Enhanced skills in sports management, advertising, public speaking, event

planning, public relations, and travel management for NAIA basketball and

soccer tournaments.

Address 7418 Rosewood Circle Prairie Village, KS 66208 Phone 913-***-****

Email ************@*****.***

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