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Customer Service Manager

Location:
Lithonia, GA, 30058
Posted:
March 05, 2011

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Resume:

Javaris Thompson

**** *** ***** ***

Lithonia, GA 30038

678-***-****

************@*****.***-****.***

Objective

Eager and enthusiastic professional targeting the right opportunity to gain quality

experience while contributing my creativity and work ethic to the success of your company.

Summary Of Qualifications

• Three years of hands on experience in video game console repair.

• Proficiency with Excel, PowerPoint, and Microsoft word.

• Accelerated learner and a very reliable worker.

• Work well independently or team environment,

• Effective communication skills

• Four years of leadership experience

Education

ITT Technical Institute of Technology Atlanta,GA

Associates of Computer Engineering Technology 2009-present

Awards And Accomplishments

• Current GPA 3.83

• Honors Student

• Perfect Attendance

• Academic Deans List Award Recipient

• Certified Customer Service Specialis

Technical Skills

• Knowledge of a circuit board and how to troubleshoot an electronic devices.

• Capable of reading schematics and/or blueprints.

• AC/DC Electronics background, testing current,voltage, and resistance.

• Breaking down electrical components and understanding how the components function.

• Knowledge of basic digital components.

• Knowledge of procedures to take when handling electronic devices and safety

precautions.

Relevant Experience

Maintenance Contractor Technicians Atlanta, GA 2006-2009

Maintainance Tech

•Minor repairs on electronic components

•Minor carpetry skills

Minor roof repair, dry wall installation, flooring and painting experience.

E-Moe Electronics Atlanta,GA 2008-Present

Manager

• Video game console repair Technician, Researching and solving error problems on

consoles, System modifications including (vinyl changes, hardware replacements

and/or modifications.

• Computer troubleshooting Technician, upload of virus scan software, computer

maintenance

• pre-Basic programming experience (C programs)

• Soldering circuit boards and testing components, Troubleshooting.



Contact this candidate