Project Manager

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MAMTA GUPTA

(*****.*******@*****.***)

804-***-****

SUMMARY

SENIOR MAINFRAME DEVELOPER/ANALYST with 8 years of experience in the

Analysis, Design, development and implementation of the business systems

using IBM Mainframes. Developed and maintained the systems on IBM

mainframes using strong knowledge of COBOL, CICS, IMS DB/DC, DB2, IDMS,

JCL, Easytrieve and VSAM. As an Information Technology Professional,

provided high level technical support in dealing with the most important

and complex Mainframe Projects.

. Working experience with clients like Genworth financial, Citi Bank.

. Experienced in Requirement gathering, Analysis, Impact Analysis,

Application Design, Development, Testing, Training, Mentor team and

Production support

. Experienced in Analysis, Design, Development and Implementation of

OS/VS COBOL Components to Enterprise COBOL Components

. Provided extensive programming support in COBOL, IMS DB/DC, IDMS,

CICS, JCL, Easytrieve, VSAM, MQ messaging and implemented many complex

projects.

. Experienced in complete Software Development Life Cycle and conversant

with Software Engineering concepts and Quality standards

. Adept at meeting deadlines, working under pressure and managing

multiple tasks simultaneously

. Able to establish positive and productive rapport with the clients

. Experience in the Blended (Onsite-Offshore) Delivery Model -

Coordination, Client Communications, Status tracking and Issue

resolutions

. Experience in analyzing functional specifications and writing test

procedures, execution of test scenarios, analyzing the actual results

against the expected results, creation of test data and automation of

test cases.

. Experience in UNIX, SQL, Oracle and XML.

. Identified opportunities of improving Batch JOB performance as part of

process improvements and initiated efforts to make the required

improvements.

. Team player with strong communication, presentation and problem

solving skills

BUSINESS AREAS

Long Term Care

Insurance and banking

Certifications

. IBM Certified Database Associate - DB9 Fundamentals

. ALMI - Associate, Life Management Institute by LOMA

. Oracle Database Administrator Certified Associate

. Six-Sigma Green Belt

TECHNICAL SUMMARY

Skills:

Mainframe - Extensive experience in Mainframe Application programming,

design and development. Mainly worked on application design, development,

testing, performance tuning, and production support and troubleshooting

Reporting - Hands on experience in reporting platform on SAP' Business

Objects XI which includes reports design.

Oracle PL/SQL Developer/TOAD - Knowledge of PL/SQL programming constructs.

Business Areas - Insurance and banking

Programmer - Proven, hands-on experience in COBOL, JCL, CICS, VSAM, MQ

Series, SQL, ORACLE, UNIX and XML

Project Management - Experience of working as an onsite project manager

responsible for execution of multiple projects simultaneously and

successfully ensures the co-ordination between onsite and offshore teams.

IBM Mainframe

Operating MVS, z/OS

Systems

Programming COBOL, JCL, CICS, MQ

Language

Databases IMS DB, DB2

Environment TSO

Utilities/Tools ISPF, VSAM, CICS, Xpeditor, Intertest,, File-Aid, UC

panel, Eazytrieve, MQ manager, IDCALMS, CA7

PC based

Operating Windows, Linux and DOS

Systems

Programming C, C++, MF COBOL, Core Java, HTML, SQL

Language

Databases Oracle 9i

Environment Windows 2003/2000/XP/98, UNIX

Other Tools TOAD, SQL Plus, MS project, MS Office, MS Visio,

Informatica, Business Objects, XML

PROFESSIONAL SUMMARY

Client: Genworth Financial, Richmond, VA

Feb 10 - Current

Mainframe Analyst

CLOAS - Computational Life Office Administration System is an application

software product used by Genworth Financial, has been customized to meet

Genworth's business requirements. CLOAS administers policy/agents for issue

of new insurance policies, provides facilities to service the existing

policies, manages the financial applications, keeps track of agents and

their commissions, processes claims etc. The project involves enhancements

to the existing system to meet emerging user needs. In addition it involves

System Support for night time batch jobs and daytime online system,

resolving user query, troubleshooting bugs.

Other systems like APECS and CPP are peripheral mainframe applications used

at Genworth for abandoned property escheat control and claims payments.

TAI is another system that administers the reinsurance treaty information.

This system extracts policy information from the admin system like CLOAS

periodically and builds cession records based on the policy values and the

treaty parameters.

Responsibilities:

. Analyze requirement specifications & creation of technical

specifications.

. Participate in the analysis, development and review of any Enhancement

in CLOAS and high level design of system across the full range of the

Finance IT portfolio, assuring conformance to IT standards and

fulfillment of requirements

. Developed new JCLs, PROCs, using tools like File-aid, Sync sort, NDM

etc. Working in Maintenance and Enhancement projects also

. Design and define IMS data base and load the database using batch

batch programs and JCL Utility

. Worked on UNIX scripting and SQL programming

. Co-ordinate with the Business Users and team supporting other systems

during project life cycle.

. Actively involved in the Quality procedures and prepared Test Plan,

Unit Test Procedure and Unit Test Inspection Reports and reviewed team

member's documents.

. Production support services for CLOAS batch processes and online

system

. Provide Support for problem requests raised for CLOAS

. Monitoring production job cycle, preventing failure and error

correction

. Project tracking and status reporting.

. Co-ordination with offshore development team

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, Stored

procedures, TSO/ISPF, MF Mainframe, File-aid, IBM Utilities, CA7, MS Excel,

MS word, XML, SYNC SORT, PL/SQL, MQ Series, SORT, PROC,JCL and FTP,

ORACLE, UNIX

Client: Genworth Financial, Richmond, VA

June

09-Jan 10

Mainframe Application Developer

OS/VS COBOL To Enterprise COBOL Conversion - This Project is about the

conversion of all the Online and Batch programs in OS/VS COBOL Components

to Enterprise COBOL Components and Testing the Converted Components.

Responsibilities:

. Application Analysis, Design, Programs Specifications, Coding, Testing

and Implementation of Batch and Online Programs. Test Plan and Test

cases documents. Conducted Walkthrus with other teams.

. Conversion of the OS/VS COBOL Components to Enterprise COBOL.

. Analysis of the impact on other applications which has data feed from

the current Pinnacle applications. Actively involved in the

Integration, Regression and System Testing of multiple applications.

. Code and test On-line (CICS) & Batch programs logic using Enterprise

COBOL, IMS DB/DC, CICS.

. Review of converted Components.

. Involved in Defect fixing and Cleanup activities. Analysis of the

Impact on other applications by contacting SMEs and document the

analysis.

. Co-ordinate with the onsite and offshore development team for CLOAS

development

. Project tracking and status reporting

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, Stored

procedures, TSO/ISPF, MF Mainframe, Revolve, IBM Utilities, CA7, File-aid,

MS Excel, MS word, SYNC SORT, PL/SQL Xpeditor, MQ Series, SORT, PROC,JCL

and FTP, UNIX

Client: Genworth Financial, Richmond, VA

April 08- May 09

Project Leader/Sr. Mainframe developer

Login Security change - Due to Audit issue in Genworth LTC Administration

system there was requirement in changing the login process of the LTC

Administration System. This project was basically for improving the login

process from audit point of view. Security process included the RACF id

Validation to the CLOAS Login processing.

Responsibilities:

. Gathering and analyzing business requirements and provide design of

the process.

. Translating the business requirements to software requirements

specifications and coordinate with offshore team.

. Providing Knowledge Transfer to the end users and created extensive

documentation on the design, development, implementation on the

login process for New Business Entry system and underwriting

system.

. Preparing unit as well as system test plans for each transactions

effected by the process change.

. Complete Documentation, Managing Issue tracker.

. Co-ordination with all stake holders

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, Stored

procedures, TSO/ISPF, MF Mainframe, Revolve, IBM Utilities, MS Excel, MS

word, SYNC SORT, Fileaid, PL/SQL Xpeditor, SORT, PROC,JCL and FTP

Client: Genworth Financial, Richmond, VA

Jan 07 - Mar08

Mainframe Developer

New Product Initiatives: This project basically involved development and

support due to any new product launch or enhancement in the existing LTC

product in Genworth Financial. Along with this it also involved the

Enhancement in the component related to Policy premium and Commission

Calculation.

Responsibilities:

. Requirement gathering and Business Analysis.

. Analyzed the functional specs provided by the Business and created

technical specs documents for all the new products.

. Analyzing and Uploading the control records into the database whenever

new products are launched or new agent commission structures are made.

. Development of new or enhancements to the existing CICS screens or

related File Maintenance programs.

. Write program specs, code PSB's and SSA's, write JCL & Procs, Debugging

programs using Xpeditor, attend Code Walkthru's

. Commission Fixing, product cut off and related bug fixing in the CLOAS

system components.

. Status Reporting to Onsite and Higher Management.

. Accepting change requests from users / clients and modifying the screen

mappings / control records according to the changed business needs.

. Performance Monitoring and improvements.

. Quality Control and Assurance

. Few Easytrieve programs are converted to COBOL programs and IMS/COBOL

programs converted into Easytrieve to reduce CPU usage.

. Provided Knowledge Transfer to the end users and created extensive

documentation on the design, development, implementation and feature of

the products.

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, fileaid,

Stored procedures, TSO/ISPF, MF Mainframe, IBM Utilities, MS Excel, MS

word, SYNC SORT, PL/SQL Xpeditor, SORT, PROC,JCL and FTP

Client: Genworth Financial, Richmond, VA

Feb06-Dec 06

Mainframe Developer

CLOAS - Center of Excellence - CLOAS - Computational Life Office

Administration System is an application software product used by Genworth

Financial, has been customized to meet Genworth's business requirements.

CLOAS administers policy/agents for issue of new insurance policies,

provides facilities to service the existing policies, manages the financial

applications, keeps track of agents and their commissions, processes claims

etc. The project involves enhancements to the existing system to meet

emerging user needs. In addition it involves System Support for night time

batch jobs and daytime online system, resolving user query and

troubleshooting bugs.

This project basically involved different enhancement projects like Mantis

to COBOL conversion, Inforce Management Project and Commission Statement

redesign project.

Responsibilities:

. Enhancements to CLOAS

. Production support services for CLOAS batch processes and online

system

. Support for problem requests raised for CLOAS

. Monitoring production job cycle, preventing failure and error

correction

. Analysis of the present system as per the request requirements.

. Designing/developing new code.

. Carry out unit testing of new code.

. Provide support during acceptance testing and release of the product

into the production environment.

. Quality Control and Assurance

. Collection and analysis of project metrics

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, Stored

procedures, TSO/ISPF, MF Mainframe, IBM Utilities, MS Excel, MS word, SYNC

SORT, PL/SQL Xpeditor, Intertest, fileaid, SORT, PROC,JCL and FTP

Client: Citigroup NAIT, New York, US

June 05-Jan 06

Application Developer

Abandoned Property System (Date of Last Contact) - The objective of this

project was to track & prove what transaction was responsible for the

update or change of the accounts Date of Last Contact. This was applied to

all accounts that reside on the bank systems. All updates and changes were

applied to all accounts across all market places.

Responsibilities:

. Requirement gathering & impact analysis.

. Changes and enhancements to the existing system - Technical Request

Forms (TRFs)

. Preparing the Functional and Technical Documents to map the process

flow and implementing the same.

. Testing & Deployment

. Quality Control and Assurance

Technologies : Z/OS, COBOL, EASYTRIEVE, JCL, IMS, CICS, VSAM, Stored

procedures, TSO/ISPF, MF Mainframe, Fileaid, IBM Utilities, CA7, MS Excel,

MS word, SYNC SORT, PL/SQL Xpeditor, Intertest, DB2, SORT, PROC,JCL and FTP

Client: Eulogik, Bhopal, MP

Mar 03-May 05

Mainframe Developer

INSURANCE MAINTENANCE PROJECT - This project deals with the maintenance of

Home Life Insurance comprises of various products like Universal Life,

variable Universal Life and Annuities. The application takes care of

insurance requirements beginning from issue of Policy to delivery of

benefits. The maintenance includes both Online and Batch processing. It

maintains the information pertaining to the policy holder, monthly

premiums, pension policies, broker dealer details and Agent details. It

also includes maintaining the commission for Agents and broker dealers.

Responsibilities:

. Requirement gathering & impact analysis.

. System Analysis

. Requirements gathering and project design

. Co-ordination with all stake holders

. Preparation of high and low level design specs.

. Developed batch COBOL programs, JCL procedures to create ad-hoc

reports for users.

. Worked in the Testing team for a few months and prepared Test Plan

documents and Test Case documents and actively involved in the

Integration testing activities.

. Performance Monitoring and improvements.

. Troubleshooting and debugging.

Technologies: MVS, COBOL, JCL, PROC, CICS, DB2, IMS DB/DC, VSAM, TSO/ISPF,

FILEAID, SORT, Easytrieve, FTP

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