Melathil Samuel
***-** ******** ***, ****** Village, NY-11427
Tel: 718-***-****; Cell: 516-***-**** / E-mail: ********@*******.***
Objectives
. Seek to join a reputed company to perform my best abilities as a
Windows Systems Administrator
Summary
Established a track record in helping organizations to optimal use of their
servers, laptops, workstations, network and other peripherals. Efficiently
troubleshoot problems reported by users. Make recommendations for the
upgrades for Servers, OS and Networking systems. Develop excellent
relationships with co-workers, management and end-users.
Technical Skills
. Expert in Windows server 2000/ 2003, Microsoft Active Directory, DNS,
DHCP etc.
. Sound familiarity with Windows2000, WindowsXP, Windows Vista, Windows7
and application installations
. Familiarity with building and configuring PC and troubleshooting
hardware and software issues.
. Expert in Microsoft Office 2003 / 2007 and Mac 2008
. Support blackberries and iPhone
. A proven record of reliability, the ability to perform under
time constraints and good judgment under pressure
. Excellent ability to learn new IT technique and striving for new IT
knowledge
. Strong communication skills, both written and verbal
Computer Skills
Hardware: IBM X Series Servers / Dell Power Edge Servers
/ Dell Intel Pentium Dual Core Processor for
Workstations / Netgear Routers & Firewalls /
Cisco Routers and Switches etc.
Software: Microsoft Office 2003/2007 QuickBooks, Symantec
Antivirus, Adobe Acrobat Professional, etc.
Languages: C / SQL / Visual Basic
Operating Windows 2003 & 2000 Servers and Client OS:
Systems: Windows7, Windows XP and Windows 2000
Professional
Database SQL Server 2005; DB Application - Gold Mine
Platform:
Networking: Ethernet, TCP/IP, DHCP, DNS, DSL/Cable, hubs,
routers, cabling, SMTP, POP3, LAN/WAN
Contd../2
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Experience
KDNY Enterprise, LLC - New York ~ 06/01/2005 to 9/5/2010
Windows Systems Administration - IT Department
The following are my duties:
. Administer Microsoft Windows Servers (Active Directory), Microsoft
Workstations, and network security
. Design the Network infrastructure; Monitoring Windows Servers including
Exchange Servers and troubleshoot if any problem arises.
. Analyzing system logs and identifying potential issues in Windows Server
and users operating systems.
. Automate the backups (Normal & Differential Backup) procedure
. Provide first line support to users on software, hardware and
peripherals. Also troubleshoot for the issues
. Oversee the daily performance of all computer systems for the optimal
function
. Networking, Security and auditing; Also, Wireless network setup
. Provide training for the new staff
. Database Management.
. Keep Track for Software Licensing. Also do the Inventory control for IT
equipment.
YBA Kano Training Center, Alkhobar, Saudi Arabia ~ 12/1996 to
09/2004
Desktop Support /Training Center Registrar-SA
Kanoo Training Center is one of the Divisions for YBA Kanoo Group. It
provides in-house training for the staff. More than 3,500 employees are
working with this Company. The following were my duties:
. Assist the Network Administrator for the Desktop support Training in
Department users
. Hardware installation and maintenance of workstations, servers and
networking
. Active Directory administration, performed user account creation,
deletion, and configuration. Creating Group policies, etc.
. Trouble shoot user issues related to hardware and software
. Backup and disaster recovery operations
. Registering candidates onto different courses
. Achievement: Automated the entire training course registration and
students course enrollment systems through Access database and visual
basic coding.
Education
. Masters in Economics (MA) - University of Kerala, India
Technical
. Microsoft Certified Systems Engineer (MCSE- 2003) - New York
. Computer Programming Certificate for Dbase 3+ - NMIMS, Bombay, India
. Diploma in Computer Management (DCM) - Attended this course in NMIMS
for one year conducted by Bombay University, India
Other Courses Attended:
Visual Basic, SQL Server 2005 Design & Administration, Goldmine, Leadership
Skills, Accounting, MS Office 2003 etc.
Other Skills: Good organization skills, ability to work independently;
interpersonal skills and high self-motive, problem solving ability with
proactive attitude. Also, skills in communicate technical matters to non-
technical colleagues.