Customer Service Software
Resume:
FENNY NOVIANTI LIU
San Dimas, CA 91773
***********@*****.***
Objective: To obtain a position as an Accounting Clerk or Bookkeeper
Experience & Skills
Technical Skills
? Experienced using:
-Microsoft Word -Microsoft Excel -Power
Point
? Process new hire paperwork and compile information using internet
? Post to general ledger and make bank reconciliation
? Make adjusting entries and record transactions from source document
? Prepare financial statement (balance sheet and income statement) using
unilink accounting software
? Knowledge of Income Tax return (Intuit Proseries tax software)
? Printing and binding Income Tax return (Intuit Proseries tax software)
? Prepare payroll using Midas software and typed sales tax
? Knowledge of Peachtree Accounting software 2008 and ten key calculations
General Office
? Type envelopes, labels, and billing
? Run copies on copy machine
? Fax documents
? Filing, billing and completed projects
? Handle incoming calls and relay messages to staff
Customer Service
? Greet customers and determine their specific needs
? Advise customers in selecting merchandise
? Assist customers in professional manner
? Handle consumers with patience and sensitivity
Personal Profile
? Bilingual English/Indonesian
? Fast learner, highly motivated toward goal achievement
? Able to focus on specific task keeping overall goal in mind
? Good with figures; experience in general office support
? Smart and personable; interact easily with the public
? Creative professional; able to work independently and coordinate with
others
Education
Mt. San Antonio College Walnut, CA
Accounting Certificate August 2007 - December 2010
SMA Catholic St. Agnes, Surabaya, Indonesia High School Diploma
Work History
Bookkeeper/Office Clerk Heidi Kwok, CPA, Walnut, CA
August 2008 - Present
Accounting Clerk UD. Gajah Mas, Indonesia
July 2000 - August 2004
Citizenship
United States of America
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