Education:

Bachelor of Arts in English/Minor in History

May 2009

University of Texas at Arlington

Relevant Course Work:

. BUSA 2303 - Introduction to Microsoft Information Systems and

Data Fall 2002

Studies of PC applications including PowerPoint, Word, Paint,

and

Works Applications.

. BLAW 3311 - Business Law I

Summer 2003

Fundamentals of Business Law including copyrights, patents, and

typical business practices.

. ENGL 3371 - Advanced Exposition

Fall 2008

Study of rhetoric through concise writing. Research and

applications were a focal point.

. ENGL 3373 - Technical Writing

Spring 2009

Studies in proper business communication through memos,

e-mail, and presentations. Utilization of PowerPoint, MS

Word, and other applications in relaying appropriate intent.

Qualifications:

. Proficient with Microsoft applications, including Microsoft

Operating Systems (Windows ME, XP, Vista, 7); Microsoft Office Suite,

Excel, and MS Word.

. Experienced with Adobe applications including Adobe RoboHelp,

Acrobat Reader, DreamWeaver, and Photoshop.

. Familiar with career interest inventory testing procedures

through first-hand experience.

. Adept decision-making and analyzing skills.

. Worked an average of 35 hours weekly through college,

highlighting an ability to multitask and prioritize.

. Proficient research and application abilities.

. Familiarity with the Spanish and French languages.

. Experience in home and minor business networking.

Work Experience:

. The Pinnacle Corporation December 6,

2010 - March 3, 2011

Employed as a Technical Writer and Trainer tasked with creating

and maintaining user manuals, installation and upgrade guides, release

notes, and other end user documentation. Multitasked at a high level

as a part of two different teams overseeing an assortment of ongoing

projects and developments for companies in the convenience store

industry, including Palm POS, Journal Manager, Loyalty Solutions, as

well as Lynk and other NIMs and payment systems. Learned and used many

new applications, such as Microsoft SQL Server and Adobe RoboHelp.

. FYI Television August 3,

2009 - December 3, 2010

Employed as a Descriptions Editor specializing in sports

programs; my main responsibilities including writing for daily and

weekly programs under stringent deadlines while maintaining a high-

level of quality in the work .It was necessary to be proficient in the

use of word processing tools and spreadsheets, while maintaining an

optimal level of organization.

. LPS National Flood March 2006 -

August 2009

Employed as a Flood Researcher to analyze flood plains and make

empirical decisions in determining flood zones for mapping purposes.

Proficient typing/high WPS and communication skills were required, as

well as operations of Map MS, DeLorme Street Atlas, CAMSIS, and other

Geographical Information System and determination applications.

. Prime Communications November 2004- February

2006

Managed a cell phone retail location as the sole employee, during

which time I assisted corporate employees in organizing the network

and webcam surveillance of the company. Operations of Point of Sale

register system and online activations of cellular handsets.

Communication skills were utilized when activating handsets with phone

operators. Design skills employed in the marketing and overall

appearance of the retail store. Inventory tracking and management was

a daily requirement. I was also in charge of weekly scheduling as more

employees were hired.

More Work Experience and References available upon request.

Contact this candidate