Administrative Assistant Management

Gloria Jean Scully

**** ********* ***** ***** ~ Fuquay Varina, NC 27526

***********@*****.*** ~ 919-***-**** (Home) / 919-***-**** (Mobile)

Qualifications Profile

Skilled office assistant with over 30 years experience providing

administrative, analytical, graphic and managerial support.

* Administration: Provide exceptional administrative support to executive

management. Self-starter with strong problem-solving skills.

Outstanding communication skills; continuously project a highly polished

professional image.

* Technical Skills: Adept with Microsoft Office. Type 80+ words/minute

with superior accuracy.

* Key Strengths: Team player. Excel at developing strong relationships

with staff, senior executives, clients and peers. Highly organized and

able to maintain a heavy workload with a high level of proficiency.

Entrusted by management with confidential information. Adapt quickly to

new and evolving environments.

Professional Experience

INDEPENDENT OFFICE ASSISTANT - Raleigh, NC May 2003 - April 2008

Managed calendar for Vice President of Retirement Services; planned client

meetings; prepared spreadsheets.

REED SMITH LLP - Pittsburgh, PA April 1997 - May 2002

Executive Assistant / Legal Secretary

Provided administrative and legal support to the Chair of the Business &

Finance Department for a leading international law firm. Planned client

meetings, managed complex travel schedules, prioritized messages and other

work product, reviewed and revised expense reports, prepared client

invoices and prepared legal documents. Primary point of contact for

clients.

TEMPORARY AGENCY ASSIGNMENTS - Pittsburgh, PA April 1995 - April 1997

Bognar & Company, Professional Services Group, Rockwell International

Served in administrative support roles for corporate clients in diverse

industries, including coal manufacturing, computer training and Insurance &

Risk Management.

. Provided secretarial and managerial support to executive management,

direct client interaction.

. Conducted work flow analysis which resulted in the implementation of new

procedures in the duplicating department.

. Developed sophisticated graphic presentation which was cited as "having

taken graphic presentations to a cutting-edge level."

HAY GROUP, INC. - Pittsburgh, PA June 1986 - February 1995

Technical Analyst (1989 - 1995), Administrative Assistant (1986-1989)

Promoted from Administrative Assistant to Technical Analyst. Organized and

provided technical assessment and analysis of client data. Designed and

prepared detailed reports and graphics. Trained new associates and

consultants. Responsible for the successful start-up, design and

implementation of computer graphics.

INTERNAL REVENUE SERVICE - Pittsburgh, PA 1973-1986

Mid-Level Supervisor (1983 - 1986), Group Secretary and Senior Secretary to

Department Head (1973-1983)

Worked closely with Congressional and Senatorial staffs in resolving

constituent tax problems. Researched and authored a Correspondence

Handbook outlining guidelines for taxpayer correspondence. Managed two

supervisors and 24 clerical employees; supervised Teller Area; appraised

deficiencies in bank depository and initiated actions which resulted in a

savings of $700,000 in interest per year.

DRUG ENFORCEMENT ADMINISTRATION - Pittsburgh, PA 1977 - 1979

Provided secretarial support to the Agent in Charge of the Pittsburgh

Office. Selected from a nationwide search to travel to Asuncion, Paraguay

for four months to assist in establishing an administrative office of Drug

Enforcement within the American Embassy.

Education - Bradford Business School, Pittsburgh, PA 1973

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