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Customer Service Administrative Assistant

Temple, Texas, 76502, United States
March 06, 2011

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* ** ******* ** ● T emple, TX ● 254-***-**** ● s

Shanae Pearson


To contribute to your organization through the use of exceptional customer service, admin/ clerical, managerial and

people skills by being a multitasked thinker who thrives in an extremely fast paced environment.


Extensive experience with heavy scheduling, critical thinker, highly organized with superior attention to detail, good

at building and retaining large amounts of information. team building, enthusiastic office cheerleader, proven

abilities to manage diverse responsibilities and employees, Posses strong organizational abilities, highly motivated

and self-starter, detailed oriented with well-developed oral/written communication skills Independent, proactive, and

computer literate

Professional Experience

October 2005 October J ose, CA

2 009University of TexasSan

Administrative Assistant

Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors,

which also includes travel and lodging arrangements. prepare, compose, type, edit and distribute agendas and

minutes of numerous meetings. Provide administrative/secretarial support for various departments/divisions such as

answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

S eptember 2003 August CA

2 006Aqui Cal MexSan Jose,

Shift Manager

Organized and managed stock and general maintenance of cash registers, phones and filing of applicants. Interact

with customers and utilize excellent organizational skills, system changes, deliver excellent customer service skills,

manage cash, inventory, account receivables, payouts and bank deposits. Manage multiple priorities in a fast-paced,

dynamic, environment, while maintaining a high level of detail

J une 2001 October 2006Jay

G ee TruckingSan Jose, CA

Administrate Assistant

Organized and managed program registration forms and files Performed clerical duties; processed mail, daily reports

and correspondence; retrieved/updated/corrected files Typed all of the company documents Establish, maintain, and

update files, databases, records, and other documents; developed and maintained data, and perform routine analyses.

Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for supervisor.

Provide administrative/secretarial support for the department/division such as answering telephones, assisting

visitors, and resolving and referring a range of administrative problems and inquiries.


Temple college 2009-present business administration

Leander High School 1997-2001 Diploma Obtained-General


References available upon request.

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