Customer Service Manager

Rowena Atayde

Mobile 562-***-****

*************@*****.***

Objective: A position as a Office Assistant/Clerk/Receptionist

Skills and Knowledge

Computer literate Such as MS Word, Excel, Power point,

Photoshop Outlook/Email Application, Scanning, Filing

PBX System Delphi System, Typing, Photo Copying, Fax

Good communication skills;

Work Experience

ATSI (American Transportation Services Incorporated) Oct 2006- Feb

2011 POSITION-Office Assistant/Customer service

Bookkeeping, Filing,, Make copies, send faxes, receive and distribute

faxes,

Data entry Purchasing, Computerized Inventory Control, Greet guests

and vendors as they arrive at office, Assist other staff as required,

Assist office manager in general office duties, Email, Typing, Photo

Copying,, Place postage on outgoing mail, Excel, Scanning, Answer

Inquiries, Answer Phone Calls/Transfer, Money Handling, Customer

Service, Sales and Marketing and All around general office support.

Jacob's Cuizine Jan 2005 Oct 2006 Assistant Pastry Chef /Cake

Decorator

Food Preparation, Baking Preparation, Baking Pastries / Cookies /

Bread/Cake and Icing decoration, Creating new ideas for clients, Greet

guests or Clients as they arrive at the store, Customer Service and

Sales

Dusit Hotel -April 2003- Jan 2005 POSITION FRONT DESK PERSONEL

Data Entry, Processing check ins /check outs with guests, Greet guests

and vendors as they arrive at office, Inventory control, Email,

Typing, Photo Copying,,

Accept payments whether Cash or Credit Cards, Place postage on

outgoing mail

Run daily reports (Arrivals and Departures), Do Customer Service and

guest queries, Complete cashier reports and closing reports in the

computer, Reservation, Place postage on outgoing mail, Operator using

PBX System, Transfer calls like room to room and Assist other staff

as required and Assist office manager in general office duties,

Education

AA Degree Interior Designer 2002

Henny Sison Culinary Arts Certification

RCFE Administrator Certification 2010

References: Available upon request

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