Sales Customer Service
Resume:
Cindy Urrutia
Pasadena, Tx 77506
***********@*******.***
SUMMARY
QUALIFICATIONS
1. I have customer service experience for over than two and a half years.
1. I always held a spot of a top seller for consecutive months.
Dedicated marketing professional with a strong track record of developing customer loyalty and managing retail sales operations
WORK EXPERIENCE
2010-Present Home depot Appliance Specialist Houston, Tx
Assisting customer with their appliance needs. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items.
2008-2010
Telemarketer-Sales Agent
Etech Incorporated
Pasadena, Tx
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product.Contact private individuals by telephone in order to solicit sales for goods or services. Explain products or services and prices, and answer questions from customers.Obtain customer information such as name, address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. Adjust sales scripts to better target the needs and interests of specific individuals. Answer telephone calls from potential customers who have been solicited through advertisements. Maintain records of contacts, accounts, and orders.
2007-2008
Customer Service Associate
JCPenney
Pasadena, tx
Assist customers, cashiering, merchandising or stock processing. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items.
1. Received ' Employee of the Month award in May 2008
EDUCATION
2009 - present University Of Houston
Houston, tx
2009 Pasadena High School
Pasadena, Tx
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