Customer Service Sales

Nina Rodriguez

*** *** **. ************, ** ***** 910-***-**** *********@*****.***

Objective To obtain a permanent full-time assistant manager position within a company

involved in the retail/sales industry.

Experience Sales Associate

August 2007 - November 2007 New York & Co., Fayetteville, NC

• Customer service assistance

• Cash handling/ POS systems

• First Cashier; Head Cashier

• Stock and Shipment

FTCC Work Study Program

January 2008 – May 2008 Fayetteville Technical Community College,

Fayetteville, NC

• Customer Service assistance

• Answering phones and recorded messages

• Took dictations

• Student services information

• Data entry (Microsoft Office Applications and FTCC network Datatel)

• Filing; paperwork organization

Key holder/ Assistant Manager

August 2008 - January 2011 BCBGMaxAzria: MaxRave Stores, Fayetteville, NC

• Provided training and support to associates

• Conducted sales performance reviews

• Maintained a growing clientele

• Interviewed potential candidates

• Coached associates in clientele process

• Assisted in the management of store sales through a lead by example

approach

• Maintained operational procedures including store opening and closing

• Executed merchandising directives

• Coordinated merchandising guidelines

• Provided superior customer service

Education Seventy-First Senior High School Fayetteville, NC

2003-2007

• High School Diploma

Fayetteville Technical Community College Fayetteville, NC

2007-2011

• Associate’s Degree in Business Administration: Marketing & Retail

• Certificate in Operational Management & Customer Service

References References are available on request.

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