Customer Service Manager
Resume:
Nancy
Willoughby
Lane
West Chester, PA
19380
Cell 610-***-****, Home 610-
*****************@*****.***
SUMMARY OF EXPERIENCE
Looking for an Accountant or Payroll position. Extensive experience in
general accounting including, journal entries, monthly closing, budgeting,
account analysis, accounts receivable, accounts payable, bank
reconciliation and sales taxes. Experienced in multi-state payroll, payroll
taxes and unemployment. Computer software experience includes SAP payroll,
Great Plains, Cougar Mountain, Excel, Word, Quick Books and knowledge of
ADP with the ability to learn new software quickly. Detail oriented,
organized and accustomed to working with deadlines.
PROFESSIONAL EXPERIENCE
Consultant
2010
Various Clients
. Setup accounting systems in Quick Books and instructed clients on its
use.
. Processed accounts payable, accounts receivable, journal entries, bank
reconciliation.
. Prepared monthly reports for use by clients.
Payroll Manager
Cheyney University
2009
. Managed payroll processing for 500-700 employees and students.
. Processed bi-weekly payroll for university employees.
. Supervised the student payroll processor.
. Created new and adjusted existing employee records in the SAP system.
. Created Ad Hoc and Wage Type reports for department managers.
. Assisted employees with payroll and tax questions.
. Audited employee contracts to insure accuracy.
. Processed inquiries from state and local agencies.
Payroll Tax Analyst
Solomon Edwards Group
2008
. Analyzed and prepared state and local tax reports for 50,000 employees
in various states. Interfaced with state and local taxing authorities
to resolve withholding tax issues and recommended procedures to
correct problems.
Accountant, Payroll Tax Specialist
2005-2007
BCA Employee Management Group, Inc. West Chester, PA
. Prepared all federal, state and local tax reports for a $65 million
multi-state payroll and file with appropriate agencies.
. Prepared bi-weekly payroll and billing for various clients.
. Assisted clients and employees with questions about billing and taxes.
. Analyzed and summarized prior years taxes and 401K reports against
payments.
. Supervised the audit and payment of monthly insurance invoices for up
to 200 client companies.
. Provided backup for customer service representatives, benefits and
accounting personnel.
. Assisted Chief Financial Officer with deposits and financial reports.
.
Accounting Clerk
2005
ACCOUNTEMPS, Inc. King of Prussia, PA
. Temporary assignments for Synthes, Pietrini & Sons, ACS Wireless, and
BCA Employee Management Group on a computerized system.
Financial Assistant
1997-2004
Malvern Retreat House, Malvern, PA 19355
. Managed $2 million administrative budget, monitoring and forecasting
spending trends.
. Processed daily accounting activities including billing, accounts
payable, accounts receivable and bank deposits.
. Processed bi-weekly payroll and filed all related taxes.
. Prepared monthly and yearly financial reports.
. Processed daily credit card payments and balanced the account monthly.
. Performed monthly reconciliation of bank accounts and petty cash.
. Processed monthly billings and posted receipts on cash and credit card
payments
Financial Manager
1995-1997
Children and Families First, Wilmington, DE
. Managed $6 million administrative budget. Performed extensive
budgeting, forecasting, and monitoring of government allocation.
. Supervised the accounts receivable department.
. Designed, prepared and presented all monthly and year end reports.
. Reviewed with program managers variances in spending trends.
. Prepared and submitted monthly invoices to State and Federal Agencies.
Accountant I
1990-1995
County of Delaware, Upper Darby, PA
. Managed $4 million administrative budget. Performed extensive
budgeting, forecasting and monitoring of government allocation.
. Designed prepared and presented all monthly and year end reports.
. Analyzed and reported all variances between budget and actual expenses
to vendors and county management.
Senior Accounting Clerk
1989-1990
Unisys Corp. Paoli, PA
. Batched and coded invoices for data entry and payment.
. Resolved billing problems, prepared invoice aging and accrual reports.
EDUCATION
Bachelor of Arts Degree in Accounting, North Carolina State University
INTEREST
Volunteer work with a networking group for the unemployed, photography,
gardening, reading, and creating jewelry.
Contact this candidate