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Customer Service Manager

West Chester, Pennsylvania, 19380, United States
March 07, 2011

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**** ******


West Chester, PA


Cell 610-***-****, Home 610-




Looking for an Accountant or Payroll position. Extensive experience in

general accounting including, journal entries, monthly closing, budgeting,

account analysis, accounts receivable, accounts payable, bank

reconciliation and sales taxes. Experienced in multi-state payroll, payroll

taxes and unemployment. Computer software experience includes SAP payroll,

Great Plains, Cougar Mountain, Excel, Word, Quick Books and knowledge of

ADP with the ability to learn new software quickly. Detail oriented,

organized and accustomed to working with deadlines.




Various Clients

. Setup accounting systems in Quick Books and instructed clients on its


. Processed accounts payable, accounts receivable, journal entries, bank


. Prepared monthly reports for use by clients.

Payroll Manager

Cheyney University


. Managed payroll processing for 500-700 employees and students.

. Processed bi-weekly payroll for university employees.

. Supervised the student payroll processor.

. Created new and adjusted existing employee records in the SAP system.

. Created Ad Hoc and Wage Type reports for department managers.

. Assisted employees with payroll and tax questions.

. Audited employee contracts to insure accuracy.

. Processed inquiries from state and local agencies.

Payroll Tax Analyst

Solomon Edwards Group


. Analyzed and prepared state and local tax reports for 50,000 employees

in various states. Interfaced with state and local taxing authorities

to resolve withholding tax issues and recommended procedures to

correct problems.

Accountant, Payroll Tax Specialist


BCA Employee Management Group, Inc. West Chester, PA

. Prepared all federal, state and local tax reports for a $65 million

multi-state payroll and file with appropriate agencies.

. Prepared bi-weekly payroll and billing for various clients.

. Assisted clients and employees with questions about billing and taxes.

. Analyzed and summarized prior years taxes and 401K reports against


. Supervised the audit and payment of monthly insurance invoices for up

to 200 client companies.

. Provided backup for customer service representatives, benefits and

accounting personnel.

. Assisted Chief Financial Officer with deposits and financial reports.


Accounting Clerk


ACCOUNTEMPS, Inc. King of Prussia, PA

. Temporary assignments for Synthes, Pietrini & Sons, ACS Wireless, and

BCA Employee Management Group on a computerized system.

Financial Assistant


Malvern Retreat House, Malvern, PA 19355

. Managed $2 million administrative budget, monitoring and forecasting

spending trends.

. Processed daily accounting activities including billing, accounts

payable, accounts receivable and bank deposits.

. Processed bi-weekly payroll and filed all related taxes.

. Prepared monthly and yearly financial reports.

. Processed daily credit card payments and balanced the account monthly.

. Performed monthly reconciliation of bank accounts and petty cash.

. Processed monthly billings and posted receipts on cash and credit card


Financial Manager


Children and Families First, Wilmington, DE

. Managed $6 million administrative budget. Performed extensive

budgeting, forecasting, and monitoring of government allocation.

. Supervised the accounts receivable department.

. Designed, prepared and presented all monthly and year end reports.

. Reviewed with program managers variances in spending trends.

. Prepared and submitted monthly invoices to State and Federal Agencies.

Accountant I


County of Delaware, Upper Darby, PA

. Managed $4 million administrative budget. Performed extensive

budgeting, forecasting and monitoring of government allocation.

. Designed prepared and presented all monthly and year end reports.

. Analyzed and reported all variances between budget and actual expenses

to vendors and county management.

Senior Accounting Clerk


Unisys Corp. Paoli, PA

. Batched and coded invoices for data entry and payment.

. Resolved billing problems, prepared invoice aging and accrual reports.


Bachelor of Arts Degree in Accounting, North Carolina State University


Volunteer work with a networking group for the unemployed, photography,

gardening, reading, and creating jewelry.

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