Customer Service High School

Charlene Grand

**** ********* *****

Jacksonville, FL 32244

Phone: 904-***-****

Cell: 904-860-

2438

*********@***.***

OBJECTIVE:

Seeking a full time employment position in the area of customer service utilizing vast experience with public

contact and office environments where the opportunities for growth and development exist.

PROFESSIONAL EXPERIENCE:

Receipt and Report Clerk

04/2006 - 04/2009 Miller Electric Company Jacksonville, FL

Customer service, office assistant. Ordered all office supplies and field supplies. Handled all aspects of the

mail room, postage, and faxing. sorting, delivering mail to various offices. Relieved the switchboard operator

using multi-line phone system. Coordinated service for office equipment. Maintained executive lounge in an

orderly manner presentable to the public at all times. Delivered inter-company mail and arranged over-night

mail for payments and orders. Processed new employees, including obtaining background checks and arranging

necessary training. Organized and coordinated service vendors.

Payroll Batcher

08/2004 - 04/2006 Senior Home Care Jacksonville, FL

Receptionist-promoted to payroll services. Responsible for entering all aspects of payroll for the nursing

staff. Handled on-call emergencies relating to staffing, maintenance issues and patient care. Maintained

confidential patient records and performed other general clerical duties.

Receptionist with Clerical Duties

06/1999 - 07/2003 Metris Companies Jacksonville, FL

Answered inquiries and obtained information for general public, customers, visitors, and other interested parties.

Provided information regarding activities conducted at establishment; location of departments, offices, and

employees within organization. Acquired and collated confidential employee information. Maintained

detailed Excel spreadsheets containing employee contact and vehicle information.

EDUCATIONAL BACKGROUND

Issuing Institution Qualification Course of Study

Robert E Lee High School Diploma General High School Curriculum

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