PROFILE:
. Dedicated and responsible Administrative Assistant with 8 years of
experience in the service industry.
. Team player with exceptional listening, communication and
interpersonal skills.
. Able to thrive in a fast-paced environment, managing multiple tasks
simultaneously.
. Exceedingly organized, accurate and detailed-oriented to ensure
efficiency.
. Knowledge of MS Word, Excel, PowerPoint, Outlook, Adobe Illustrator
and Internet Explorer.
WORK EXPERIENCE:
Registry Desk Receptionist/Sales Team Member
Babies R Us, Richfield, MN
June 2000 - August 2008
. Represented friendly atmosphere of the company by being the first to
greet customers in-person and on the phone.
. Created 200 new registries weekly, recorded customer information and
maintained confidentiality.
. Guaranteed customer satisfaction in their shopping experience by
educating customers on baby products and promoting in-depth classes.
. Operated multi-line phone system, routing calls/faxes appropriately
and relaying messages.
. Trained and supervised 5 new employees in baby registry procedures and
on the sales floor.
. Ensured prompt delivery of express packages.
Career and Academic Planning Center Administrative Assistant
Normandale Community College, Bloomington, MN
September 2002 - May 2004
. Assisted students with proper career and college resources in the
library and navigating the internet.
. Communicated with associations and colleges in order to ensure the
most updated information.
. Maintained center's presentation by organizing the library of books
and catalogs and performing custodial duties.
. Designed creative and concise signage for bookshelves, catalogs and
classes conducted in the center.
EDUCATION:
Bachelor of Arts, May 2010
University of St. Thomas, St. Paul, MN
Major: Geology
Associate of Arts
Normandale Community College, Bloomington, MN