Customer Service Sales

Crystal K. Willis

**** ** ***** ******, *** #**

Portland, OR 97230

************@*****.***

Objective: Employment opportunity working in the fields of general office,

accounts payable, receivables and customer service.

Summary

. Over ten years experience providing office support as well as

customer service.

. MS Office XP, Computer Ease, Excel & Outlook

. Sincerely enjoy helping people.

. Work well in a busy office, handling a wide variety of tasks,

excellent telephone skills.

. Dependable team player.

. Take pride in a job well done; willing to learn

Related Skills and Experience

Customer Service

. Answered multi-line phones, provided pertinent information, took

messages and referred

to appropriate staff

. Greet and direct customers

. Troubleshoot equipment problems

. Resolved customer concerns

. Cash handling

Office/Sales/Bookkeeping

. Processed and applied credit card payments

. Accounts Payable/Receivables

. Assisted in job costing

. Assisted sales team with paper work: letters/invoices/purchased

orders/proposals and

contracts

Work History

2004-2010

Accts Payable/Admin Assist Neptune Swimming Pools Co.

Clackamas, OR

503-***-**** Owner: Rex Bennett

1997-2002

Accts Payable/Office Assist Mount Trailer Co.

Portland, OR

503-***-**** Office Mgr: Tammy

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