Customer Service Human Resource

Jennifer n. Sapp

**** * *****, *******, ** *****

773-***-**** ? *********@*****.***

objective

To attain a position in a Professional setting.

education

Bachelor of Arts in Psychology and Chemistry

Graduated: May 2009

Albion College, Albion, MI

Ongoing Education: Graduate School Prerequisites - Biochemistry, Human

Anatomy and Physiology, and Physics II

Wilbur Wright College, Chicago, IL.

Work experience

Charter One Bank, Teller, Chicago, IL, present

. Making numerous transactions per day, handling money.

. Multitasking: making the transaction but also cross selling the

products that are offered.

. Must be enthusiastic and empathic toward each customer.

Human Resource, Target Inc., Chicago, IL, June 2009- December 2010.

. Multitasking: including answering phones non-stop, filing

paperwork, helping team members with any questions or concerns they

may have. Helped set up paperwork and direct Orientation for new

hires.

. Set up fun, fast, and friendly events for team members to interact

with each other.

. Strong skills in Microsoft office software.

. Self motivated, Enthusiastic, Efficient in all tasks, and very

reliable.

Cashier, Target Inc., Chicago, IL,

. Provided fun, friendly and fast customer service.

. Trusted to handle money.

. Received a promotion.

Receptionist, Petsmart Co, Chicago, IL, May 2007-February 2010.

. Guest Services, multitasking, paperwork, and direct animal care.

. Trusted to handle cash register deposits, and daily paperwork.

Internships

Internship, Marshall General Hospital, Marshall, MI, Winter Semester.

. Shadowed with Optomologist.

. Performed simple testing on patients such as observing the inside

and outside of their eye.

. Gained a better understanding of the diseases of the eye.

Internship, Albion Eye Clinic, Albion, MI, Winter Semester.

. Shadowed the leading Optometrist

. Sat in on many eye exams.

. Learned about the paperwork behind the visits and about the

machines used to perform tests.

Volunteer WOrk

Delta Gamma, Service for Sight., Albion, MI Spring 2009

. Decorating fake eye wear glasses for young children

. Learning about brail and making puffy paint art.

. Making different texture pads

Volunteer, Tender Care Health Center, Albion, MI, Fall.

. Socialized and provided companionship for the home's residents.

. Created a meaningful and personal connection with several

residents.

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