Manager Human Resources

MARK DEPHTEREOS

** ****** ******, *********, ** *7040 • 917-***-**** • ***********@*****.***

EXPERIENCE

**** – Present U.S. TRUST – BANK OF AMERICA PRIVATE WEALTH MANAGEMENT New York, NY

Vice President, Business Manager (January 2011 Present)

BANK OF AMERICA MERRILL LYNCH New York, NY

Vice President, COO/Business Manager, Global Energy & Power (2009 2010)

Vice President, COO/Business Manager, Americas Financial Institutions Group (FIG) (2007 2009)

Integral member of management team, partnering with the group head(s) to analyze all aspects of the day to

day and long term functioning of group to ensure its success. Responsibilities include:

Financial Management

• Manage pipeline, including timelines and probabilities; track and report revenue and expenses

• Manage revenue budget process

• Analyze and determine group priorities to ensure competitive positioning and effective alignment of

resources, including development of three year business plans and identifying market trends and

potential opportunities

• Monitor financial performance and banker productivity; develop performance and productivity

reports

• Monitor league table performance; develop and communicate rationales for deals done away

• Develop expense control initiatives

• Review banker deal and revenue history and projections

• Analyze, review, and approve market data product subscriptions

• Review all cost related items for group, including entertainment expenses and any out of policy

related expenses

Personnel Management

• Manage and forecast headcount; determine staffing needs and allocation of banker resources

• Organize and facilitate banker performance roundtable discussions

• Direct due diligence efforts to ensure fairness and accuracy of incentive based compensation

• Work closely with group head(s) to manage banker compensation process

• Coordinate with Human Resources on review and promotion process

• Manage team of 17 assistants across three regional offices

• Organize and plan staff events

Client Planning

• Monitor share of wallet for key client relationship to ensure highest return opportunities

• Partner with group heads to determine coverage universe; identify gaps and opportunities

• Monitor banker calling activity

• Organize and plan client events

Compliance

• Oversee, review and approve employee trading activity

• Implement controls including banker registrations, anti money laundering, gifts and entertainment,

deal file completion, and e mail review

1999 – 2007 RYAN BECK & CO. (STIFEL FINANCIAL) New York, NY

Director, Investment Banking Administration (2006 2007)

• Managed pipeline and headcount

• Forecasted revenue and projected pipeline; prepared monthly reports for CEO and CFO

• Prepared and monitored department business plan, budget and quarterly updates

• Reviewed and authorized all bankers’ trades

• Coordinated and collaborated with human resources, accounting, compliance, legal, marketing and IT

departments

• Managed investment banking P&L

Vice President, Business Development Manager (1999 2006)

• Project leader for Ryan Beck & Co.’s internet and intranet development and roll out

• Researched and implemented a CRM solution (salesforce.com) for investment banking and related

departments while satisfying Chinese Wall restrictions

• Managed Emerging Technologies Department

• Developed integral web applications for firm wide use

1991 1999 TIAA CREF New York, NY

Systems Development Consultant (1994 1999)

• As a project leader, developed and implemented numerous web based applications designed to

integrate client and in house functions and to improve efficiency and communication

Actuarial Valuation Analyst (1993 1994)

• Verified and approved annuity calculations

Retirement Planning Representative (1991 1993)

• Assisted participants, financial advisors, beneficiaries, lawyers and institutions with questions

regarding products, services, and policies

EDUCATION

CLARKSON UNIVERSITY Potsdam, NY

Bachelor of Science, 1989

Management Information Systems, Economics Concentration

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