PROFESSIONAL SUMMARY

Bilingual professional with more than ten years of work experience in the

areas of information and technology management, learning management system

(LMS) administration, eLearning, project management, instructional design,

web site development, learning outcomes assessment, and faculty

development/support. Experience in the higher education sector - including

management, teaching, and faculty training and development. Knowledge and

understanding of the literature on general management, change management

and innovation, organization development, eLearning (online and blended

learning), and ePortfolios.

TECHNOLOGY PROFICIENCIES

Blackboard Learn Releases 8 & 9.1 LMS LiveText (assessment/accreditation

management system) Elluminate Live! (web communication/collaboration

system) Mediasite (lecture/content capture solution) SMART Technologies

(interactive whiteboard and Notebook software) Respondus (online

assessment tool) Google Apps. Adobe Dreamweaver (HTML editor and web

design software) eFolioMinnesota (ePortfolio system) Microsoft Office

(Word, Excel, and PowerPoint) Microsoft Office Access DMS (and SQL)

various Web 2.0 applications

EDUCATION/TRAINING

. Doctorate in Public Administration (DPA), Hamline University School of

Business. Saint Paul, Minnesota, U.S.A. December 2010. GPA: 3.9.

Dissertation title: "The Implementation of ePortfolio Programs in

Transformational Change: A Case Study of Three 2-year Community &

Technical Colleges in the MnSCU System."

. Master of Arts in Management (MAM), Hamline University Graduate School

of Public Administration and Management. Saint Paul, Minnesota, U.S.A.

August 2001. GPA: 4.0.

Thesis title: "21st Century Organizational Transformation:

Organization Development Meets Systems Thinking."

. Information Science Engineering Degree (BS), Universidad Tecnol gica

del Centro (UNITEC). Guacara, Estado Carabobo, Venezuela. September

1996. GPA: 3.6, magna cum laude.

. Certificate in Distance Education, University of Wisconsin. Madison,

Wisconsin, U.S.A. (Online certificate program.) Completion estimated

by March 2011.

PROFESSIONAL EXPERIENCE

. LMS Project Manager/ System Administrator (Instructional Developer),

Hamline University Center for Teaching and Learning (CTL). Saint Paul,

Minnesota. September 2010 - Present.

. Provide project management and system administration for the

Blackboard LMS. Manage the "Blackboard Learn Enterprise 9.1

Upgrade Project." Plan and coordinating the work of the project

team. Communicate and collaborate with the ITS department and

other units involved in supporting the use of the Blackboard

LMS.

. Provide eLearning development and management expertise. Provide

leadership in developing and implementing policies and processes

related to online/blended program and course development,

learning outcomes assessment, Quality Matters standards, and

educational technology management (Blackboard, Elluminate Live!,

Mediasite, SMARTboards, and various web 2.0 applications).

. Coordinate and support faculty in the development of F2F, web-

enhanced, blended, and online courses.

. Act as the CTL liaison to the School of Business - performing

many of the tasks listed under the "Instructional Technology/Web

Coordinator" position (below).

. Instructional Technology/Web Coordinator, Hamline University School of

Business (formerly Graduate School of Public Administration and

Management.) Saint Paul, Minnesota. 2004 - August 2010.

. Provided advice to the school's dean and faculty, and the CTL

director regarding online and blended learning, learning

technologies, learning outcomes assessment, and web development.

. Researched and disseminated best practices in curriculum

development, instructional design, educational technologies, and

learning outcomes assessment from conferences, seminars,

professional journals, books, web sites, and listservs.

. Coordinated the development of online components and learning

objects for web-enhanced, blended, and online courses in

business, nonprofit management, and public administration.

. Collaborated with the assessment coordinator in advising and

supporting faculty in the development of outcomes assessment

projects related to program reviews and assurance of student

learning.

. Supported faculty and students in the use of educational

technologies - including Blackboard, LiveText, Google Apps.,

McGraw-Hill's Connect, Elluminate Live!, SMART interactive

whiteboard, and EduBlogs.

. Performed system administration for Blackboard and LiveText.

. Designed and delivered training and coordinated professional

development programs for faculty regarding good instructional

design and best practices in the use of educational technology.

. Delivered face-to-face and online training and support for

students in the use of educational technologies.

. Trained and supervised graduate research assistants and student

workers.

. Research and Development Coordinator, Hamline University Graduate

School of Public Administration and Management. Saint Paul, Minnesota.

2001 - 2004.

. Planned, designed, and developed the school's web site.

. Provided research and development expertise to the school's dean

and associate dean.

. Developed and taught the course "Information & Communications

Technology for Managers."

. Systems Development/Maintenance Department Supervisor, C.A.

Electricidad de Valencia. Valencia, Estado Carabobo, Venezuela. 1997 -

1999.

. Supervised the systems development and database administration

teams.

. Managed the department's staff, budget, and projects/activities.

. Provided advice in the evaluation and management of system

development projects.

. Managed contracts with consultants, vendors, and suppliers.

. Research Project Advisor, Universidad Tecnol gica del Centro (UNITEC).

Guacara, Estado Carabobo, Venezuela. 1997 - 1999.

. Planned, formulated, and managed research and development

projects.

. Provided advice to students working on technology research and

development projects.

SELECTED PROFESSIONAL DEVELOPMENT PARTICIPATION

. eFolio Summit 2010 - Saint Paul, MN, August 2010. Presented workshop

titled "Implementation of eFolioMinnesota at 2-year Community and

Technical Colleges."

. Campus Technology 2010 - Boston, MA, July 2010.

. Quality Matters Program, 2nd Annual Conference - Chicago, IL, June

2010.

. AACSB's Assessment Seminar & Assurance of Learning Seminar - Tampa,

FL, December 2009/ January 2010.

. LiveText Collaboration & Assessment Conference 2009 - Chicago, IL,

July 2009.

. Institute for New Faculty Developers 2009 - St. Paul, MN, June 2009.

. Unleash 2009 - Mediasite User Conference - Madison, WI, April 2009.

. Realizing Student Potential/ITeach Conference 2009 - Minneapolis, MN,

February 2009.

. 15th Sloan-C International Conference on Online Learning - Orlando,

FL, October 2008.

. 23rd Annual Conference on Distance Teaching & Learning - Madison, WI,

August 2007.

. Search Engine Strategies Conference & Expo 2006 - Chicago, IL.

December 2006.

. eLearning Summit 2006 - Minneapolis, MN, May 2006.

. 20th Annual Conference on Distance Teaching & Learning - Madison, WI,

August 2004.

OTHER RELEVANT ACTIVITIES

. Consulting Project with iSeek Solutions: Proposal for Enhancing the

ISEEK "Counselor Corner" Web Site. February 2007.

. Consulting Project with CriMNet: Out-of-State Access to the CriMNet

Integrated Search Service: Policy Analysis Report. May 2005.

ADDITIONAL INFORMATION

. Fully Bilingual in English and Spanish.

. Legally authorized to work in the United States (Legal Permanent

Resident - A-number: A089 969 310).

Contact this candidate