Manager Service
Resume:
Traci Dutcher
Burnsville, MN 55337
*********@*****.***
Experience: Lettuce Cater Columbia Heights, MN
Event Coordinator 2009 to 2010
Recruited, hired, scheduled and managed a staff of 25 focusing on
excellent guest service while promoting a positive work
environment.
Successfully managed catered events of up to 500 guests.
Developed and maintained relationships with clients and other
event managers to ensure future business.
Managed food and labor costs.
Food Safety Certified.
Wrote, designed and produced menu cards with food descriptions.
Kraemer's Catering Burnsville, MN
Event Manager / Restaurant Manager 2004 to 2008
Managed the restaurant at Buck Hill leased by Kraemer's during the
ski season.
Recruited, hired, trained, scheduled and managed a staff of 25.
Directed daily operations in areas of guest service, food and labor
costs, payroll, food preparation and presentation.
Supervised and managed social and corporate off premise catered
events.
Successfully handled any food or service issue.
Pickled Parrot Eden Prairie, MN
Bartender 2002 to 2004
Took beverage orders from serving staff and directly from patrons.
Served foods and beverages to guests.
Followed all food and health regulations.
Operated register and handling of cash.
Thoroughly trained on the Aloha POS.
Picture This Video Burnsville, MN
Sales 2001 to 2003
Successfully handled all clients including walk ins, emails and
phone inquiries.
Represented Company at trade association meetings and
conventions to promote our service.
Coordinated liaison between client and videographer.
Developed and maintained numerous accounts ensuring repeat
business.
Radisson South Hotel Bloomington, MN
Assistant Banquet Manager 2000 to 2001
Was instrumental in directing simultaneous events for up to 3000
guests.
Trained, scheduled and managed a staff of 50 union banquet
servers.
Investigated and resolved food quality and service complaints.
Processed payroll functions such as time cards and time off
requests.
Acted as a liaison between guests and banquet staff.
Participated in bi-weekly meetings.
Processed event billing using Delphi.
Computers: Proficient in Microsoft Word, Excel, PowerPoint and Access
References: Available upon request
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