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Customer Service Insurance

Location:
Whiteland, Indiana, 46184, United States
Posted:
March 08, 2011

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** ********* **

NEW WHITELAND, IN *****

317-***-****

*********@***.***

****** ********

OBJECTIVE:

To obtain a challenging position in a growth -oriented organization, which;

offers a diverse job responsibility.

WORK EXPERIENCE:

2005-2011 - Indy R.V. sales and service Greenwood,

IN 881-0300

Administrative/ Receptionist

Customer service

Answering telephones

Directing clients to appropriate staff members

Scheduling Appointments

Faxing, filing, copying

Assisting customers with sales.

2000-2005 - Family Physicians of Johnson County Franklin, IN

736-6133

Medical Records / Administrative

Creating and Maintaining Patient files (New and Established)

Filing of charts, along with pulling charts for Triage nurse and

(Physician(s) appointments

Accordion (filing of test results)

Mail - opening, sorting, and distribution of

Dictation

Assisting with patient check in, and verification of Insurance

Insurance claims - signature stamping, sorting, folding, stuffing, and

mailing.

Explanation of Benefits - (EOB).

Copying records for Insurance companies, lawyers, and for Disabilities

along with billing and preparation of receipts.

Receiving records via mail/ fax and distributing to appropriate chart/

recipient

Knowledge of all HIPAA laws

Medical terminology

EDUCATION:

2005 -2008 Ivy Tech state College Columbus, IN

Medical Assisting w/ associates of Science

Insurance Specialty Technical

HIPAA Certification

GPA 3.5

2008 - Externship - JMH - Immediate Care Center Franklin, IN

120 Clinical hours

120 Administrative hours

.

2000-2001- Harcourt Learning Direct - Medical office assistant.

1999-2000 - Harcourt Learning Direct- General High School Diploma

ABILITIES:

Strong organizational skills, Interpersonal skills, Time management skills,

and Written/ Verbal skills. Self motivated with a high attention to

detail. General office duties including all daily correspondence, creating

and maintaining files, mailroom, assisting with various aspects relating to

insurance claims, cash handling, appointment scheduling and assisting with

X-rays.

Experience in all office automation equipment, multi-line telephone, fax

machine, copier, electronic postage machine, printer, scanner, Omni

machine, Autoclave, and x-ray experience.

Software: Micro soft office XP, Windows XP, Windows 07, Med tech, Sto-lace,

Word processing 45-50 wpm.



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