Customer Service Insurance
Resume:
NEW WHITELAND, IN *****
*********@***.***
VICKIE THURSTON
OBJECTIVE:
To obtain a challenging position in a growth -oriented organization, which;
offers a diverse job responsibility.
WORK EXPERIENCE:
2005-2011 - Indy R.V. sales and service Greenwood,
IN 881-0300
Administrative/ Receptionist
Customer service
Answering telephones
Directing clients to appropriate staff members
Scheduling Appointments
Faxing, filing, copying
Assisting customers with sales.
2000-2005 - Family Physicians of Johnson County Franklin, IN
736-6133
Medical Records / Administrative
Creating and Maintaining Patient files (New and Established)
Filing of charts, along with pulling charts for Triage nurse and
(Physician(s) appointments
Accordion (filing of test results)
Mail - opening, sorting, and distribution of
Dictation
Assisting with patient check in, and verification of Insurance
Insurance claims - signature stamping, sorting, folding, stuffing, and
mailing.
Explanation of Benefits - (EOB).
Copying records for Insurance companies, lawyers, and for Disabilities
along with billing and preparation of receipts.
Receiving records via mail/ fax and distributing to appropriate chart/
recipient
Knowledge of all HIPAA laws
Medical terminology
EDUCATION:
2005 -2008 Ivy Tech state College Columbus, IN
Medical Assisting w/ associates of Science
Insurance Specialty Technical
HIPAA Certification
GPA 3.5
2008 - Externship - JMH - Immediate Care Center Franklin, IN
120 Clinical hours
120 Administrative hours
.
2000-2001- Harcourt Learning Direct - Medical office assistant.
1999-2000 - Harcourt Learning Direct- General High School Diploma
ABILITIES:
Strong organizational skills, Interpersonal skills, Time management skills,
and Written/ Verbal skills. Self motivated with a high attention to
detail. General office duties including all daily correspondence, creating
and maintaining files, mailroom, assisting with various aspects relating to
insurance claims, cash handling, appointment scheduling and assisting with
X-rays.
Experience in all office automation equipment, multi-line telephone, fax
machine, copier, electronic postage machine, printer, scanner, Omni
machine, Autoclave, and x-ray experience.
Software: Micro soft office XP, Windows XP, Windows 07, Med tech, Sto-lace,
Word processing 45-50 wpm.
Contact this candidate