Quality Assurance Sql Server
Resume:
Karen Baker
Kirkland, Washington
***********@*******.***
[pic]
OBJECTIVE: Quality Assurance/Test Lead or Individual Contributor
Professional Overview
Implementing and performing all levels of the Quality Assurance and Test
phase of the software development life cycle. Including writing
requirements, design documents, test planning, scheduling tasks and
personnel, test plans, test designs and test cases, defect tracking,
automated and manual testing, as well as performing all levels of testing.
I enjoy working in a challenging, results-oriented and rewarding work
environment.
Professional Experience
Quality Assurance Lead Birdstep Technology, Seattle, WA
12/2005 - 11/2008
. Developed the Quality Assurance processes and procedures for three
product lines, which produced higher quality as well as getting the
products to market faster which increased revenue and customer
satisfaction which was gauged by their feedback. These procedures are
still in place today.
. Managed the planning and execution for products which included
creating Test Plans, Test Designs and Test Cases for executing
automated and manual testing.
. Performed White Box (most test scripts were legacy) Grey Box and Black
Box testing. This included Unit, Functional, Integration, System and
User Acceptance testing.
. Products were tested and released on a variety of operating systems
(Linux, UNIX and Windows).
. Accountable for testing schedules, planning, resources and adherence
to requirements for all products.
. Agile methods were executed throughout the software life cycle.
. Test Tools Used: AccuRev for Source Code Control, Microsoft Project,
Defect Tracking and Reporting, Pure Coverage for code coverage,
QuickBuild for iterative and management of releases.
. Languages Developers Used: C, C++
Software Test Engineer Lead Microsoft, Redmond, WA
3/2002 - 4/2004
. Lead group of test engineers and software design engineers in test for
the MSN Shopping test tools group. The Website releases were for the
MSN Shopping and Windows Catalog websites.
. eCommerce Web-based testing (Business to Consumer)
. Assist in researching and resolving customer-reported problems.
. Oversaw test scheduling, planning, resources, documentation and
executed testing for feature areas.
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing. API
testing was fulfilled through Integration, System and User Acceptance
testing.
. Documentation included creating Test Plans, Test Designs and Test
Cases.
. Coordinated with Program Managers and Developers on a daily basis to
assist in the software design and to ensure the implementation was
usable and testable, which increased quality and saved time to market.
. Directed team members to ensure priorities and timelines were on
schedule.
. Contributed to the overall testing strategies.
. Supervised five STE's and SDET's.
. Agile Management methodologies were implemented throughout the
software life cycle which increased on time releases.
. Test Tools: SQL Server (used to verify back-end data), Visual Source
Safe, Microsoft Project, RAID for defect tracking
. Languages Developers Used: C#, .NET, SQL Server, Visual Source Safe,
Microsoft Project
Quality Assurance Manager I-NETwerks, Tampa, FL
3/2000 - 4/2001
. Developed Quality Assurance department, by putting processes and
procedures in place for every phase of the software life cycle.
. Created Test Plans, Test Designs and Test Cases as well as being
involved in the daily Website testing for various projects.
. eCommerce Web-based testing (Business to Consumer, Business to
Business)
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing. API
testing was fulfilled through Integration, System and User Acceptance
testing.
. Performed Project and Program Management tasks such as the project
schedules and design documentation as well as testing of the website
projects.
. Agile Management methodologies were implemented throughout the
software life cycle which increased on time releases.
. Mentored two team members and carried out all phases of testing for
multiple website projects.
. Test Tools: SQL Server (used to verify back-end data), Visual Source
Safe, Microsoft Project
. Languages Developers Used: C++, .NET, SQL Server, Visual Source Safe
QA/Test Manager IMRglobal, e-business division, Tampa, FL
5/1998 - 3/2000
. Produced processes and procedures used during the software life cycle
to ensure quality was built into each website project.
. Built and managed the team of up to eight testers by conducting
knowledge transfer of processes, procedures, testing, tool knowledge
as well as directing team in their daily responsibilities and tasks.
. Performed Project and Program Management tasks such as the project
schedules and design documentation as well as testing of the website
projects.
. eCommerce Web-based testing (Business to Consumer, Business to
Business)
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing. API
testing was fulfilled through Integration, System and User Acceptance
testing.
. Agile Management methodologies were implemented throughout the
software life cycle which increased on time releases.
. Test Tools: SQL Server (used to verify back-end data), Visual Source
Safe, Microsoft Project
. Languages Developers Used: C, SQL Server, Visual Source Safe
Senior QA Analyst
1/1998 to 4/1998
Intermedia Communications Inc., Brandon, FL (contracted with CMC)
. Performed independent QA reviews on multiple projects to ensure
methodology adherence
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing. API
testing was fulfilled through Integration, System and User Acceptance
testing.
. eCommerce Web-based testing (Business to Consumer, Business to
Business)
. Assisted Project Managers in the preparation of quality plans,
assessment of risk throughout life cycle and determination of project
status relative to completion of deliverables
. Responsible for planning and performing all testing phases required on
projects
QA Manager Paychex, St. Petersburg, FL 4/1997 to
1/1998
. Managed the department in a multi-platform development environment:
Visual FoxPro, UNIX and DOS running on Windows 95. The product was
rewritten into a Client/Server application.
. Assisted gathering requirements and designing the rewrite of a legacy
system to a Client/Server application (Visual FoxPro and SQL Server)
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing.
. Began to automate testing using Mercury's WinRunner and Test Director
products
Field Data Conversion Analyst 1/1996
to 7/1996
Microsoft, Bellevue, WA (contracted through Excell Data Corporation)
. Team was responsible to convert all Microsoft Domestic Sales Office
data into using one sales application so data would be shared between
the offices and corporate headquarters
. Used SQL Server used to verify back-end data.
Lead Software Test Engineer 3/1995 to
12/1995
Microsoft, Bellevue, WA (contracted through BEST Consulting)
. Worked with Project Management and Development to document product
features and ensure User Interface Standards adherence
. Responsible for test schedules, test plans, test designs and test
cases for multiple projects used internally by Microsoft employees.
. Testing included Grey Box and Black Box testing. This included
Functional, Integration, System and User Acceptance testing.
. Used SQL Server used to verify back-end data.
Senior Software Test Engineer Wall Data Inc., Seattle, WA
10/1993 to 3/1995
. Member of the User Interface Committee, which provided product
architectural direction for the entire SALSA product line
. Lead the User Interface test team in writing, debugging, and
maintaining test scripts using in-house Automated Testing System.
Wrote Microsoft C functions and utilized functions released with
Microsoft Test and the Windows operating system.
Software Test Engineer Microsoft, Redmond, WA 7/1991 to
10/1993
FoxPro Group
. Wrote and executed Test Plans and Test Cases for Microsoft FoxPro.
. In charge of the Beta Support team for the FoxPro Distribution Kit.
Duties included researching and solving client questions received
through CompuServe
Access Group
. Responsible for writing test plans, test specifications, testing
product areas, reviewing product documentation, attending design
reviews and identifying critical issues
Quality Assurance Analyst Microrim, Redmond, WA 5/1989 to
7/1991
. Duties included designing and implementing test plan procedures for
product releases
. Implemented Software Change Review Board to ensure timely response to
defects and enhancement requests
Quality Assurance Engineer FLEXLink Intl. Inc., Renton, WA
8/1987 to 5/1989
. Tested products which included multi-platform file transfer, tape
archiving, DBMS file access, and data access
. Testing was conducted on a multi-platform system using an INTEL
communication link
. Systems included IBM MVS, IBM VM, DEC VMS, and Sun workstations
Education
Bachelor of Science, Central Michigan University, Computer Science Major,
Mathematics Minor
Professional Training
Web/E-Business Testing, Software Quality Engineering (SQE)
Systematic Software Testing and Test Management, Software Quality
Engineering (SQE)
Summit D Methodology Training (Coopers & Lybrand, Inc.)
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