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Administrative Assistant Customer Service

Houston, Texas, 77082, United States
March 08, 2011

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Susan Burns

***** ******* ***** ? Houston, TX ***82

(Cell) 713-***-****; (Home) 281-***-****



Experienced Accounts Payable Clerk, Administrative Assistant, Buyer, and

Procurement Technician. 10-key by touch experience. Knowledge of most

general office machines and Microsoft Office Suite. Skilled in Inventory

Control. Time Management skills, Detail Oriented, Exposed to SAP.


Jacobs Engineering (Engineering) (Temporary)

Houston, TX

Administrative Assistant/Accounts Payable

8/08 - 5/09

. Assisted with Accounts Payable; tracked paid invoices through database

. Filed third party invoices and specification documents

. Retrieved information for coordinators and inspectors

. Monitored projects for changes in information

. Organized all office administrative work

. Created RFI's and transmittals

. Knowledge of submittals, modifications, and RFP's

. Processed vouchers for invoice payments

. Troubleshoot invoice discrepancies and expedited outstanding invoices

Pack Oil (Wholesale Gasoline Distribution) Port Arthur,


Accounting Clerk 5/01 - 3/08

. Processed and posted invoices, checked invoices for accuracy while

troubleshooting discrepancies

. Tracked electronic funds transfers

. Updated spreadsheets with latest fuel price

. Developed invoice tracking system for customers state and federal fees


. Responsible for commercial insurance for 30 convenience stores

. Developed spreadsheet for controlling convenience store insurance


. Processed credit card information for customers

. Assisted with dispatching

. Experience with customer service

ExxonMobil Corporation (Refinery) (Temporary) Beaumont, TX

Production Accounting 6/00 - 3/01

. Tracked processed products for accounting purposes

. Expedited outstanding and/or blocked invoices

. Analyzed procurement reports for auditing

. Analyzed purchasing contracts for content and prices

. Compared contract prices with procurement credit card price

. Updated vendor material prices in SAP

Susan Burns

Page 2

Timco (Low Voltage MFG) (Temporary)

Beaumont, TX

Administrative Assistant 7/99 - 5/00

. Assisted with developing and maintaining Job Status Reports

. Timekeeper for Shop and Engineering Department

. Updated Committed Cost Reports

. Assisted with assembling proposals and qualification manuals

. Analyzed purchase orders for important instructions and needed


. Inspected drawing legends for correct information

. Developed database for tracking drawings

. Assisted with purchasing

. Assisted with training of receiving clerk

Rotech Medical (South County Health Care Agency) Port Arthur,


Purchasing/Inventory Control Coordinator 3/93 - 6/98

. Purchased all medical supplies for the office and patients

. Tracked all medical supplies entering and leaving the office

. Ran cost analysis of all medical supplies used from several companies

. Developed inventory control measures to eliminate waste

. Supervised end-of-year fiscal count

. Communication with patients, doctor's offices, nursing staff, and



Lamar University, Beaumont, TX - BBA, Marketing

Nederland High School, Nederland, TX - Diploma Awarded


Charlene Hecht 409-***-**** - 409-***-****

James Sellers 409-***-****

Bruce Voss 832-***-****

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