Sales Customer Service

[pic]Patty Engel ___________ _____

pattyengel@hotmail.com____805.302.6614

15+ years Fitness Experience/Staff & Group Management/Leader

Business Award-winner/Organized/Motivator

BS - Cleveland State University, Physical Therapy/Health Sciences,

Cum Laude 2001

The Santa Barbara Daily Sound Newspaper and Western Medical

Solutions - Sales and Consultant 2010-present

. Currently working both positions while looking for permanent

employment. Successfully promoting increased advertising sales

while studying and promoting the latest technology in medical devices

with doctors, clinics and hospitals.

Santa Barbara Business College - College Instructor - Ethics, Business

Skills, Anatomy 2007-2011

Actively manage and mentor students in developing knowledge,

organizational skills, and accountability.

Communicate with faculty to form solutions with regards to

challenged students and campus business affairs.

Create presentations, lesson plans, and research opportunities for

students.

Tixity.com - Business Development

2007-'08

Built online communities resulting in a 60%increase of all relevant

statistics upon implementation.

. Worked independently to dramatically increase favorable local

awareness of site through networking and promotion.

Cumulus Broadcasting/KSBY-NBC - Marketing Ad Executive

2004-07

Consulted and worked extensively with key decision makers of local

and national businesses, agencies, and nonprofits

analyzing individual marketing needs, introducing proposal

solutions and development, and invoice conflict resolution.

Prepared weekly, monthly and annual budget reports, as well as

proposal presentations.

. Tracked various industries with regard to spending, growth, averages

and trends in order to properly develop solutions.

. Received numerous contest awards; retained 95% of revenue during

corporate restructure..

. Most client testimonials, illustrating superior customer service and

timely problem solving.

Cleveland Athletic Club - Club Director

1999-03

. Recruited, supervised, and trained staffs of 1-15 in three country

club departments.

. Responsible for facility and staff management, product inventory,

membership increase, revenue generations from training

and product sales, and open/close procedures.

Lancome/Hugo Boss for Dillard's - Area Manager/Product Manager

1995-'99

. Consistently exceeded quarterly/annual sales quotas by motivating

staff and designing/implementing creative sales systems.

. Orchestrated turnaround of retail location by tripling sales in one

month through strategic promotion and quality control.

. Track record of increasing sales, 10-100%, upon plan implementation,

positive team building, and streamlining operations.

. Recruited to finalize details for a cosmetic superstore; analyzed

marketing strategies and trained hired staff.

Selected Transferrable Skills & Achievements

. Received the prestigious Pacific Coast Business Times 2005 "40 Under

40" Award, acknowledging my

achievements in business and contribution to the community.

. Outstanding ability as an experienced public speaker, writer and

presenter.

Exceptionally strong negotiation and communication skills with all

levels of management and labor for product, fiscal, and

promotional information and planning. Hands-on management.

. Ability and eagerness to learn new technologies reducing training

time. Analytical in nature.

. Recruited by many local businesses to assist in their promotion of

services and products.

. Excellent supervisory skills with proven ability to delegate

resulting in higher achievements due to team effort.

. Microsoft Office software utilization capabilities, as well as

specific software as related to individual company's needs.

. Able to travel as needed.

Examiner.com - Writer

2009-present

Research and write articles covering local topics; Consistently ranked as

one of the most read columns on the site.

Santa Barbara Chamber of Commerce - Ambassador

2004-2007

Santa Barbara Dance Alliance/YMCA - Director of Development/Board of

Directors 2007-2009

Santa Barbara Young Professionals Club - Director of Public

Relations/Board of Directors 2003-2005

Exercise Science Alliance - National Fitness Educator

2000-2003

15+ years as Group Fitness Instructor, Personal Trainer, competitive

Bodybuilder, multiple locations from 1985

Contact this candidate