Customer Service Manager
Resume:
Linda L. Jones
Euclid, Ohio 44117
Email: *********@***.***
Objective: To obtain a customer service position utilizing my work history and skills and to
gain a fulfilling future in a profession that will benefit the company.
WORK HISTORY
A New Beginning Preschool, Cleveland, Ohio
March 2007 – June 2008
Secretary Teacher's Aide
Answered telephones and assembled folders for over 50 children.
Coordinated lunch, dinner and nap time for children.
Maintained sign in and sign out logs.
Prepared vouchers for payment for each child.
Relieved teachers for breaks and lunch
Set up and organized filing system and filed folders.
Area Temps, Lakewood, Ohio
May 2006 – March 2007
Secretary/Receptionist, Laundry Attendant, Office Manager and Machine Operator
WILLCARE, Euclid, Ohio
Home Health Aide
H
E October 2005 – February 2006
Assisted senior citizens in their homes by providing light housekeeping and homemaking
tasks such as laundry, change bed linens, shop for food, plan and prepare meals.
Helped clients get in and out of bed, bathe, dress and groom.
Advised families and client on nutrition, cleanliness, etc.
Cleveland Clinic Foundation Guesthouse, Cleveland, Ohio
2004 – 2005
Front Desk Agent
Documented and confirmed reservations and cancellations.
Checked guests in and out of rooms and processed payments via data entry.
South Pointe Hospital, Warrensville Heights, Ohio
November 1996 – June 2002
Process Secretary
Answered multi telephone lines and took messages for physicians.
Arranged patient transfers to different hospitals and nursing homes.
Entered patient procedures in the computer and faxed, filed and Xeroxed.
Scheduled patient appointments and tests.
Education: High School Diploma
References Furnished Upon Request
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