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Quality Assurance Engineer

Location:
Renton, Washington, 98055, United States
Posted:
March 09, 2011

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****** ********* ******.***@*****.***

425-***-****

CAREER OBJECTIVE

Work in a competitive, challenging environment and to contribute to the

best of my ability towards growth of the progressive company. To fully

utilize my interpersonal and academic skills to pursue challenging and

rewarding career.

SUMMARY

0. Over 5 years of experience in Software Quality Assurance with a thorough

knowledge of Functional, Regression, GUI, Installation, Sanity, Smoke,

Positive, Negative, Browser Compatibility and User Acceptance Testing.

1. Also participated in User Acceptance Testing and Implementation.

2. Extensively involved in performing Manual as well as Automated testing.

3. Having good experience in manual and automated testing for Client Server

and web applications.

4. Have strong Skills/Experience in all phases of Software Testing

Lifecycle (Planning, Authoring and Execution).

5. Solid knowledge in test planning, test execution and test results

analysis.

6. Analyzing Business requirement (SRS), and proficient in writing Test

Plans, defining Test Scenarios and test Cases, developing and

maintaining test scripts, analyzing script results, interacting with

team members for fixing the errors.

7. Experience in reviewing product documents and providing information for

technical documentation.

8. Involved in the Preparation of Understanding Documents.

9. Experience in Waterfall, Iterative, Agile and Scrum methodology of

testing.

10. Experience in developing Automation Framework and Automation scripts.

11. Insightful knowledge of testing tools like Win Runner, QTP.

12. Proficient in QTP Automation Framework.

13. Extensive experience in creating QTP and Win Runner Scripts.

14. Experience in Defect Life Cycle and Bug Reporting.

15. Worked closely with the Project Manager, development team, business

analysts and end-users. Ability to interact with developers and product

analysts regarding testing status and defect tracking.

16. Extensively used test repository and bug tracking tools like Mercury

Quality Center/Test Director, JIRA and an in-house tool called STAR.

17. Delivering the status reports like testing status, defect-tracking

status and weekly status reports to the Test Manager.

18. Experience in Accessibility Testing (VPAT).

19. Experience in using Excel Macros.

20. Experience in setting up test environments. Also experienced in setting

up environments resembling customer environments.

21. Performed product knowledge transfer sessions or Mentor new QA Team

members of the project.

22. Expertise in CA Spectrum Service Assurance (SSA) and NSM System

Performance.

23. A skilled leader with exceptional communication, relationship

management, analytical, logical and problem solving skills.

PROFESSIONAL QUALIFICATIONS

B.Tech in Information Technology from Kalinga Institute of Industrial

Technology, Deemed University,

Orissa, India (2001 - 2005)

CERTIFICATIONS

QAI Certified Software Test Engineer (CSTE).

ACHIEVEMENTS

. Awarded the Pat on the Back (POB) Award in recognition of the tireless

effort contributed to the CPF Project.

. Certificate of Appreciation and rewarded with a Golden Pin for the

outstanding performance and lasting contribution to the CPF Project.

. Recognized with a cash reward for the outstanding work in the SSA

project.

SKILLS

Operating Systems Windows XP/2008/2003, Red Hat Linux

Testing Tools Win Runner 8.2, QTP 9.2, QTP 9.5, QTP 10.0

Test Management Tools Mercury Quality Center 10.0, Test Director 7.6

Defect Tracking Tools JIRA, STAR (CA Proprietary tool), Mercury

Quality Center 10.0

Methodologies Iterative, Waterfall, Agile/Scrum

Version Control VSS

Languages VB Scripting, Python, PL/SQL

Web Related HTML

Databases SQL 2005, SQL 2008, Oracle

JOB PROFILE

CA Technologies Hyderabad, India

Quality Assurance Engineer October '08 - September '10

Product Name : Spectrum Service Assurance (SSA)

Tools Used : QTP9.2, QTP9.5, QTP10.0, JIRA, STAR, QC

Product Environment : Windows 2003, Windows 2008, SQL 2005/2008,

MSCS Clusters,

Business Objects for Reports, IE 6.0, IE 7.0, IE 8.0,

FireFox, Chrome

Releases : SAM 1.0, SAM 1.0 PES, SSA 1.1, SSA 1.5, SSA 2.5

Spectrum Service Assurance (formerly Service Assurance Manager) offers

customers a single, unified performance monitoring and root cause analytics

across physical and virtual server infrastructure and the application

services it supports. It facilitates operations management of the IT

environment from a business perspective by building a holistic, service

centric representation of the infrastructure, including the role and

significance of various infrastructure components to critical business

services. SAM enables IT organizations to systematically develop, deploy

and manage their business services according to the key metrics of Quality

and Risk, quantifying business value and optimizing performance to maximize

current investments. Simply this product can be called as Manager of

Managers (MOM) as it manages all other managers like NSM, Wily Introscope,

Wily CEM, Spectrum, eHealth

Responsibilities Include

. Evaluation of various Automation Tools in order to select the best

suited tool for automation of the product.

. Designing an automation framework using QTP for the automation of the

testing process.

. Gaining knowledge about other CA products like EEM for user

authentication, Wily CEM, Wily Introscope and NSM as silo.

. Work with development team to understand assigned modules/new product

features.

. Develop the Test Cases and Test Execution Plans.

. Set-up testing environments.

. Manual Execution of Test Scripts.

. Re-scripting the Manual Test Scripts.

. Record issues into a defect-tracking system.

. Follow-up and close issues entered into the defect-tracking system.

. Escalate issues to a higher level where issue resolution is not

achieved within a reasonable amount of time.

. Provide information to technical documentation (i.e. Product Release

Notes/Readme files).

. Review product documentation (manuals/Getting Started Guides) for

technical accuracy.

. Responsible for developing detailed Test Scenarios for testing the

functional flow of System Testing.

. Responsible for creating System Test Cases against the Change

requirements document.

. Involved in detailed Functional, Regression and GUI testing.

. Involved in Positive Testing, Negative Testing and also browser

compatibility Testing.

. Responsible for executing Smoke Testing, System Testing and Acceptance

Testing.

. Installation testing of each and every build.

. Participate in UAT and Implementation.

. Participate in meetings for discussing the status and issues.

. Involved and responsible for VPAT testing of the product

CA Technologies Hyderabad, India

Quality Assurance Engineer October '07 - September '08

Product Name : Network and Systems Management - NSM r11.2

Tools Used : STAR Bug Tracking Tool

Product Environment : Windows 2003, SQL 2005, Oracle, MSCS

Clusters, Linux, UNIX, IPv4, IPv6

Releases : NSM R11.2

Unicenter NSM is a comprehensive management solution that lets you

discover, monitor and analyze infrastructure elements, gather reports on

system and network status to help avoid potential bottlenecks and set up

automated actions to improve performance.

Unicenter NSM includes agents that provide monitoring and visualization of

resources across many different platforms in the enterprise, that network

together to perform a business service, and that complete a unified view of

the enterprise. This technology allows multiple CA solutions to work

together to perform a business service.

Responsibilities Include

. Develop test plans for CA Unicenter Network and Systems Management.

. Set-up testing environments in UNIX, Linux, and Windows.

. Manual Execution of test scripts.

. Perform testing on IPv6 environment.

. Record issues into a defect-tracking system.

. Follow-up and close issues entered into the defect-tracking system.

. Escalate issues to a higher level where issue resolution is not

achieved within a reasonable amount of time.

. Provide information to technical documentation (i.e. Product Release

Notes/Readme files).

. Review product documentation (manuals/Getting Started Guides) for

technical accuracy.

. Work with development team to understand assigned modules/new product

features for the purpose of developing test cases.

Satyam Computer Services Ltd Hyderabad, India

Quality Assurance Engineer August '06 - October '07

Project Name : Central Provider File (CPF)

Client : CIGNA, USA

Tools Used : Win Runner 8.2, IBM PCOM, Oracle, Quality Center 8.2,

Excel Macros

CIGNA Corporation and its subsidiaries are leading Health Insurance

providers of employee benefits in the United States. Their products and

services include managed and indemnity health care coverage; group life,

accident and disability insurance; retirement services; and investment

management. They also offer life insurance and employee benefits in

selected international markets.

The Regression testing serves as a feasibility evaluation, and as a means

to develop processes for regression testing of key applications in an

onsite-offshore model. These applications belong to the health insurance

domain and do the claim intake and processing.

Central Provider File (CPF) is basically a Client - Server application,

part of it being Mainframes, supported by Corporate Systems teams located

in Bloomfield, CT. CPF is the single source for medical providers, the main

provider file for CIGNA Corporation. It stores information used for

Credentialing, Directories, Radius Analysis, and any other process

associated with the use of provider information.

Provider Workbench is a Microsoft Windows based tool that enables CIGNA

Health plans to have local input, maintenance and inquiry into the Central

Provider File (CPF).

Responsibilities Include

. Study and Analysis of Test requirement specifications

. Preparation of the Test Execution Plan

. Execution of Manual Test Scripts

. Re Scripting the Manual Test Scripts

. Preparation of Understanding document

. Test Data Loading

. Identification of Automation Test Designs

. Automation of Regression Test cases

. Maintenance of Automation Scripts for each release.

. Supporting CHC Release Execution.

. Validating the Test Results.

. Automation Script enhancements.

. Updating Test results in Quality Center

. Reporting the bugs

Satyam Computer Services Ltd Hyderabad, India

Quality Assurance Engineer August '05 - August '06

Project Name : Power Managed HealthCare System (PMHS)

Client : CIGNA, USA

Tools Used : Win Runner 8.2, IBM PCOM, Test Director 7.6

Power Managed Healthcare System or Power MHS - is a major insurance

application. It is used for loading claims for UB92 and HCFA Claim Type

(Dental, Vision and Health), addition of multiple hold codes, supporting

Institutional claims, adding procedure codes, admission, discharge dates

and supporting process rules for specific conditions

Responsibilities Include

. Test Data Loading

. Maintenance of Automation Scripts for each release

. Automation Script Enhancements

. Supporting the Release Execution.

. Validating the Test Results

. Updating Test Results in Test Director

PERSONAL PROFILE

Date of Birth : 15th April, 1984

Marital Status : Married

Nationality : Indian

Work Status for US : H1-B Visa

Address : 10409 SE 174th St, Apt#2419, Renton, WA - 98055

Facebook : facebook.com/******.gvl

Linkedin : http://www.linkedin.com/in/aparnagummaluri



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