Assistant Customer Service
Resume:
Nancy Nance
Austin Texas *****
SUMMARY OF QUALIFICATIONS
I am very interested in the diverse position as a part-time assistant.
I have assisted employers and clients in reaching their goals and
objectives by providing discretion and efficiency in diverse business
applications. I am a self-starter and team player who can work
independently in answering multiple phone lines, use of MS OFFICE and
standard office machines, and maintaining client correspondence and
records. I am adept at communication, presentations, sales, creative
business solutions and have other adaptive skills. Additionally, I have
prior experience as a business owner providing flooring/window/wall
coverings with interior design services and I have 5 years experience in
the florist industry as a designer, buyer and supervisor.
Thank you for considering the following resume. I look forward to sharing
additional work background with you when interviewing for the position for
which I am applying.
WORK EXPERIENCE
1/31 TO PRESENT RECEPTIONIST/CLERICAL ASSISTANT
FOR BERRIER & CO. AND AUSTIN & CO. (Certified Public Accountants)
4601 Spicewood Springs Road, Suite I-200, Austin TX
Supervisor: Gail, 343-1040
4/08 to PRESENT CASHIER/CUSTOMER SERVICE FOR STEIN MART
2900 W. Anderson Lane Austin TX
SUPERVISOR: Laurie Stone, 467-6916
Process customer transactions with method of payment, data entry and
retrieval, inquiries, complaints and returns while multi-tasking to answer
busy phones/route calls. Maintaining and stocking shared workspace,
following opening and closing procedures.
1/06 to 3/06 AND 10/08 to 10/09 CLERICAL ASSISTANT
FOR PAT MONROE ANTIQUES Austin TX
SUPERVISOR: Pat Monroe, Owner, 789-4775
Data-entry and retrieval, e-mail, mass mailing, answer phone, provide
organizational support, receive and price merchandise, display &
merchandising, assistant for entertaining.
11/08 to PRESENT ASSISTANT TO OWNER (ON CALL ONLY)
FOR GENERATIONS (ANTIQUES) Austin TX
SUPERVISOR: Sandy Dugall, Owner, 567-6834
Display, merchandising, receive and price merchandise.
1/07 to 4/07 CLERICAL ASSISTANT
FOR RAGLAND-MICHEL & ASSOCIATES CPA, Austin TX
SUPERVISOR: Dan Michel, Partner, 342-0311
Data entry and retrieval, operate postage meter/fax/scanner/copier, filing
and mailing, receptionist to greet customers, answer phones and route
calls.
11/94 to 2/98 AND 1/04 TO 6/05
ADMINISTRATIVE ASSISTANT/SALES MANAGER
FOR BTS ENTERPRISES (Retail storefront, catalog and internet sales, now
closed, owner deceased) Austin TX
Answer phone, process incoming and outgoing mail, AR/AP, compose and place
all classified anddisplay ads, community liason for public relations and
charitable donations.
Interview, hire, train, schedule and supervise employees.
EDUCATION:
GRADUATE of AUSTIN HIGH, AUSTIN TEXAS
ASSOCIATES DEGREE IN PUBLIC RELATIONS with INTERNSHIP
SCOTTSDALE COMMUNITY COLLEGE, SCOTTSDALE AZ
COMMUNICATION MAJOR with INTERNSHIP
ARIZONA STATE UNIVERSITY, TEMPE AZ[pic][pic][pic][pic][pic][pic]
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