Administrative Assistant Customer Service

Roxanne King

PHONE:408-***-**** - E-mail:abhrib@r.postjobfree.com

PROFILE: Able to complete tasks with limited supervision; Advanced in

MS Office applications; Has the ability to forecast business needs in

advance; Has excellent customer service and organizational skills;

Demonstrates the ability to manage confidential information; Able to

prioritize with attention to detail; Able to meet deadlines; Focused

in administration for over 24 years

EDUCATION

St. Mary's College, Moraga, CA BA, Business Management

SKILLS

PC APPLICATIONS PC APPLICATIONS DATABASE LANGUAGES

Lotus Notes Adobe Acrobat SAP Basic

Microsoft Outlook Share Point/ Live ORACLE 8 HTML

Meeting

Microsoft Excel Microsoft Power ACCESS -Dreamweaver

Point

Visio (flowcharts, Microsoft Word Ariba Purchasing -Fireworks

org charts)

EXPERIENCE

MAR/2007 - Present Independent Contractor

Executive Assistant positions

MAY 2010 - AUG 2010: BioMarin Head of Clinical Operations

- Organized offsite kickoff meetings for CROs (Clinical Research

Organizations) for IND clinical studies

- Spooled data listings from clinical trails

- Prepared meeting documentation packets for clinical board meetings

- Updated the clinical database with study contacts and invoices

- Assisted the CR Assistant (Clinical Research Assistant) with study

trail data correspondence and binder compilation

- Provided clinical support for CRAs (Clinical Research Associates) on

clinical trails and research studies

- Responsible for meeting minutes for the study trail

projects with Medical Directors, CRAs, Regulatory, Marketing

and Drug Supply Chain

- Corresponded with the study sites

- Created flowcharts using Visio for clinical protocol processes to

file an IND (MHRA, FDA, and EC)

SEPT 2009 - MAR 2010: Arcadian Management Services Chairman &

CEO

- Managed the CEOs calendar and travel

- Supported a board of doctors

- Prepared board meeting documentation packets

- Compiled meeting materials daily, including providing technical

support for online Goto Meetings

- Compiled travel packets with detailed logistical information

- Responsible for meeting minutes

- Assisted with updating power point presentation slides

- Responsible for communicating with cross functional administrative

support

- Tracked receipts/invoices for expense reporting

- Processed supply requests, purchase orders and invoices

JAN 2009 - APR 2009: Wells Fargo Head ofEVP, Enterprise

Architecture

- Managed the EVPs calendar and travel

- Compiled meeting materials daily

- Compiled travel packets with detailed logistical information

- Assisted with updating power point presentation slides

- Responsible for communicating with cross functional administrative

support

JAN 2008 - DEC 2008: Visa Inc. Chief Economist

- Tracked receipts/invoices for expense reporting

- Processed supply requests, purchase orders and invoices

- Generated contract proposals and Statement of Work using Ariba

- Updated power point and excel graphs and charts with complex

economic analysis from external sources

- Responsible for updating a publishing documentation with analytical

forecast data and graphical charts using Quark

- Responsible for researching for pertinent graphic content to

purchase for the publishing documentation

NOV 2007 - DEC 2007: Kaiser Permanente SVP Brand Strategy,

Communications & PR

- Managed the SVPs calendar and travel

- Compiled meeting materials daily

- Compiled travel packets with detailed logistical information

- Assisted with updating power point presentation slides

- Responsible for communicating with cross functional administrative

support

MAY 2007 - AUG 2007: Cordis Corporation/AMV President

- Managed the President's calendar and travel

- Compiled meeting materials daily

- Compiled travel packets with detailed logistical information

- Responsible for meeting minutes

- Project lead for implementing the contract database for non

disclosure agreements and patents for medical devices

MAR 2007 - MAY 2007: Alza Pharmaceuticals SVP Public Relations

- Managed SVP's calendar and email

- Arranged travel, hotel, and transportation

- Compiled travel packets with detailed logistical information

- Tracked receipts/invoices for expense reporting

- Arranged logistics to scheduled external meetings

- Handled extensive departmental filing

- Fulfilled requests for articles and article references for

publications for pharmaceuticals

EXPERIENCE (continued)

APR/2002 - JAN/2007 Intel Corporation, Santa Clara, CA

Executive Assistant to the Corporate Vice President

- Managed heavy calendar and email

- Responsible for meeting minutes in a semiconductor environment

- Arranged complex domestic and international travel

- Applied for Passports and Visas

- Compiled data to show point to point travel for quarterly

international customer tours

- Compiled data for Staff Meetings, Business Update Meetings, and

Offsite Staff meetings

- Managed top level MS Share Point internal websites for the

department

- Coordinated and attended senior executive admin meetings

- Lead for junior admin meetings for updates on departmental processes

and events

- Tracked submission of monthly reports

- Updated organizational charts

- Processed expense reports, supply requests, purchase orders and

invoices

- Generated contract proposals and SOWs

NOV/1999 - JUL/2001 ValiCert Inc, Mountain View, CA

Sr. Executive Assistant to the CEO, CTO, and SVP, Engineering

- Coordinated domestic and international travel

- Supported the senior management teams with calendars

- Responsible for meeting minutes

- Assisted with recruiting by coordinating interviews

- Managed the implementation of the engineering intranet site

- Facilitated corporate, engineering/marketing events onsite

- Responsible for marketing collateral production/distribution

- Processed expense reports

- Processed contract renewals

NOV/1995 - NOV/1999 Informix Software, Menlo Park, CA

Project Coordinator to the Executive Director, Corporate Marketing

- Supported executive management with calendars and travel

- Responsible for meeting minutes

- Assisted with recruiting by coordinating interviews

- Managed and integrated the input for the corporate marketing budget

- Produced database files with pivot charts to track department

budgets

- Created presentations using MS Power Point

- Coordinated logistics for the sales field programs

- Coordinated logistics for tradeshows and events

- Managed the telecom internal and external web site projects

- Facilitated corporate marketing off sites

- Processed expense reports

- Generated contract proposals and Statement of Work

NOV/1990 - NOV/1995 Kelly Services - Administrative Assistant

MAY/1988 - JUN/1990 United Technologies - Administrative Assistant

JAN/1986 - JUN/1988 Tax Associates - Administrative Assistant

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