Training Sales

Samuel A. Marks IV

**** ******* ***., ********, ** 44870

419-***-**** **********@*********.***

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BUSINESS EXPERIENCE:

**** ******:

Keystone International, Middleburg Heights, OH

A regional third party contractor for AT&T small businesses.

Significant Achievements:

. Successful in meeting sales objectives

. Handled interviewing and training of new employees.

2005-2009 Housekeeping Director:

Kalahari Resort and Convention Center, Sandusky, OH

America's largest indoor water park (including 884 guest rooms &

a 100,000 sq. ft. convention center).

Significant Achievements:

. Implemented training procedures to ensure health and safety

standards were met.

. Developed a guest service relations approach, resulting in

improved guest satisfaction scores.

. Simplified supply record keeping resulting in reduced

costs.

. Consistently improved morale of team of 200 employees.

. Increased productivity of entire department consisting of

room attendants, housemen, supervisors, inspectors, and

three shifts of public area.

. Consistently being at or under budgeted labor hours.

1999-2005 Department Supervisor:

Environmental Services, Cedar Point, Sandusky, OH

Second oldest amusement park in North America and flagship park

for Cedar Fair Entertainment Company.

Significant Achievements:

. Established and maintained a reputation for park

cleanliness.

. Implemented revisions to training procedures, improving

training for up to 300 employees.

. Consistently achieved department goals under time

constraints and quality pressures.

SKILLS: Proficient in Excel, Word, WordPerfect, PowerPoint, Adobe.

EDUCATION: California University of PA, California PA, Secondary Education

2001

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