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Customer Service Manager

Fresno, California, 93747, United States
March 09, 2011

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P.O. Box ****

Fresno, CA *****

559-***-**** or 559-***-****

Goals and Abilities: Seeking a career in Distribution Management, or

opportunities to advance to Management. 15 years in Management including

extensive distribution, logistics, inventory planning, and inventory

control/loss prevention. Dependable, honest, conscientious, team builder

and problem solver. Goal-oriented and results-oriented. I add value to an

organization and work to promote the best interests of the company and the


Education: University of California, Berkeley, Bachelor's Degree in Social

Science, 1986-1990.


2010. Owner, Frankian Properties, Clovis, CA

Self-employed as the owner of a real-estate firm. As the owner, I was

responsible for all aspects of operating a small business.

2002-2005 Analyst, County of Fresno, Fresno, CA

Administered local public works projects such as affordable housing

development and rehabilitation, street, water, and parks improvement

projects. Responsibilities included planning and procurement.

2001. Regional Manager, A.N.C. Rental Corporation, Burlingame, CA

In 10 years with this firm, I worked my way up to Regional Manager for the

California, Hawaii, and Western Canada operations of a major car rental

company. Extensive distribution and logistics, inventory control, loss

prevention, maintenance and repairs, budget and inventory planning, team

building, hiring, firing, disciplinary action, training, and coaching.

1991-1992 Salesman, Stevens Creek Toyota, Santa Clara, CA

100% commission automobile sales. Very knowledgeable Sales and excellent

Customer Service skills in this job.

1990-1991 Manager Trainee, Snappy Car Rental, San Jose, CA

Sales manager trainee in a small car rental company. I was trained in all

aspects of operating a small business. The job involved significant

maintanance and repair, inventory control, sales, and customer service.

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