Administrative Assistant Manager

Melodie Sample

Mountain View, CA ***** + 650-***-**** + *********@*****.***

ADMINISTRATIVE ASSISTANT

Over 10 years experience as an award-winning Administrative Assistant,

working in fast-paced business environments. Skills include proficiently

working with MS Word, Excel, PowerPoint, Quickbooks and other various PC

applications. Dependable professional possessing excellent organization

and communication skills. Self motivated, have excellent follow through

and very detail oriented.

EMPLOYMENT HISTORY

Office Manager - Regional Mechanical, Inc. - San Jose, CA

6/04 - 1/11

. Investigated and found company to consolidate all phone and internet

functions saving company $500 per month

. Developed efficiency enhancing workflow/process improvements that made

it possible to accommodate increasing responsibilities due to staff

reductions which saved the company $60,000 per year

. Managed collections in-house without outsourcing to collection agencies

. Saved company thousands of dollars by researching different insurance

companies for the lowest priced, most complete insurance coverage

. Coordinated all office administrative functions and assisted owner with

day-to-day operations of company

. Composed letters, internal memos, reports and business correspondence

in MS Word

. Set up and maintained complex project and contract tracking databases

using Excel

. Filed correspondence and other records and maintained organization of

files

. Answered telephone calls, gave information to callers or routed calls

to appropriate staff

. Ordered supplies, equipment and office stationery

. Used Quickbooks to prepare invoices and enter payments; prepared

monthly customer statements

. Monitored open customer accounts; managed all collections

. Functioned as primary liaison to customers and ensured a consistently

positive customer experience

Administrative Assistant - Sequoia Management Co. - San Jose, CA

10/03 - 6/04

. Quickly became a trusted assistant to company executives and earned a

reputation of maintaining a positive attitude and producing high

quality work

. Assisted bookkeeper with weekly mass mailings saving her time and money

. Maintained extensive project and administrative files; consolidated

historical archive to make room for more current documents

. Composed letters, internal memos, reports and business correspondence

in MS Word

. Answered telephone calls, gave information to callers or routed calls

to appropriate staff

. Ordered supplies, equipment and office stationery

Administrative Assistant - Office Team (Contract) - San Jose, CA

12/02 - 4/03

. Investigated and resolved outstanding invoice and contract issues

. Updated and maintained large Outlook Contacts database for whole office

use

. Provided administrative support for a staff of 12 engineers

. Coordinated weekly staff meetings and catering

. Maintained project and administrative files

Melodie Sample

Page 2

Executive Administrator/Office Manager - A.I.B.D. - San Jose, CA

5/00 - 5/02

. Coordinated monthly association teleconferences and off-site meetings;

researched alternate sites, accommodations and airfares saving the

company thousands of dollars per year

. Brought in new LaserFiche scanner and electronically filed complex

documents; significantly reduced paper usage by 45% and the need for

extra filing space

. Tracked monthly expenditures and kept spending within budget parameters

often saving company money

. Composed letters, internal memos, reports and business correspondence

in MS Word

. Set up and maintained complex project and contract tracking databases

using Excel and Access

. Filed correspondence and other records and maintain organization of

files

. Answered telephone calls, gave information to callers or routed calls

to appropriate staff

. Ordered supplies, equipment and office stationery

. Maintained excellent interpersonal relationships with members, clients

and vendors

. Effectively interacted with customers of widely diverse professional

levels, as well as cultural background

. Provided information to members, clients and staff. Answered queries,

referred clients to appropriate department

ADDITIONAL WORK EXPERIENCE

Manager - University Properties - Menlo Park, CA

. Maintained excellent tenant retention record of 95%-100% at all times

. Acted as contact for tenants, vendors and property management act as

the "go to" person for any problems that occurred

. Established and maintained files for leases, vendor contracts, accounts

receivables and payables

Admin III/Area Coordinator - ALZA Corp. - Mtn. View, CA

. Prepared and managed $2-$4M budget; came in $1M under budget

. Recorded minutes for all staff meetings in MS Word for future

organizational reference

. Produced monthly product development reports using a relational

database

. Coordinated all general administrative support of Executive Directors

and Executive Vice Presidents

. Produced in-house slide presentations for corporate marketing events of

up to 400 attendees

PROFESSIONAL TRAINING

Medical Assisting Program, College of San Mateo, San Mateo, CA

AWARDS

. Received "ALZA Special Award" for filling in for CEO's assistant while

continuing to perform regular job duties

. Received "ALZA Achievement Award" for work done on ALZA National Sales

Meeting

. Received "ALZA STAR Award" for recruiting new employees

MEMBERSHIPS

The Association of Executive and Administrative Professionals

The Association of Professional Office Managers

The National Office Managers Association of America

COMMISSIONS

Notary Public - Expires November 2014

Contact this candidate