Administrative Assistant Manager

NEWELL B. LUCAS

*** *********** ***** *******, ** 27330 - 919-***-**** - 919-***-**** -

********@**********.***

QUALIFICATIONS PROFILE

Thirteen years of administrative support to directors and managers and

supporting staff. Possess a proven track record of reliability related to

promptness, attendance and a willingness to be flexible. Will bring

professional appearance and demeanor appropriate for being the first

contact to the office - both on the phone and in-person.

. Possess excellent verbal, written and interpersonal communications skills

and always ready to assist anyone who needs help, while working in a fast

paced office environment.

. Able to handle multiple tasks simultaneously, meet strict deadlines, and

handle interruptions effectively.

. Experience with Word processing, Excel, PowerPoint presentations,

Outlook, GroupWise email systems and Kronos time keeping system.

PROFESSIONAL EXPERIENCE

PFIZER, (Formerly Wyeth) Sanford, NC (2002 - 2010) 1992 - 2010

Administrative Associate

. Provide administrative and secretarial support to Director's, Managers

and supporting staff. Specific tasks include word processing, the

monitoring of internal and external documents, and the use of a variety

of computer programs.

. Maintain appointment calendars, coordinate business travel, expense

reports, prepare documents and correspondence, and prepare meeting

agendas, reserve meeting rooms, Arrange luncheons, send email notices for

staff, copying, filing, and updating databases.

. Assist Capital Budget lead in the processing/tracking and closing of

Capital Expenditure Authorization (CEA's).

. Track KPI's for two departments in PBL (Performance Based Leadership)

program and print monthly results.

. Created files/ folders for Engineers as requested.

. Created Project binders as requested.

. Performed back-up support to office Administrative Assistant's as needed.

. Responsible for receiving, sorting, and delivering mail to appropriate

parties in the office.

. Track vacation for two departments.

. Worked with Technical Services, routing validation documents, updating

database, and storing documents.

. Served as a runner for audits.

. Provided daily support to approximately 60 employees; this included

directors, manager and supporting staff.

. Experience with cGMP practices.

PFIZER, (Formerly Wyeth) Sanford, NC

1997 - 2002

Office Assistant/Receptionist

. Efficiently answered and distributed incoming calls, utilizing multi-line

console at reception desk.

. Greeted and directed guests and visitors upon arrival.

. Maintained and updated guest log for all company visitors

. Maintained pleasant and inviting lobby appearance.

. Advise visitors and contractors of plant policies and regulations to

insure cGMP compliance.

. Assist HR on daily basis: faxing benefit information, typing memos,

filing, scheduling conference rooms, ordering supplies, reconciling

invoices, and arranging travel reservations.

. Complete job qualifications and employee update forms. Set up pre-

employment physicals.

. Assist employees with day-to-day HR issues when HR Representative is not

available. Assistance includes joining credit union, making changes with

accounts, checking on insurance bills that have been denied or not paid,

providing forms, assembling new hire packets.

. Performed back-up support to office Administrative Assistant's as needed.

. Received deliveries and ensured proper distribution - such as incoming

mail, packages, flowers, gifts, foods, etc...

. Complete monthly absence and vacation reports and distribute to managers.

. Order food for luncheon meetings and special events.

. Process company store orders bi-monthly.

. Process weekly payroll.

. Assisted in the set-up of the facility site Record Retention Room.

. Perform multiple tasks in a fast paced environment.

PFIZER, (Formerly Wyeth) Sanford, NC

1992 - 1997

Packaging Associate

. Performed duties necessary for the packaging of pharmaceutical products

in accordance with cGMPs and other regulatory guidelines.

. Provided set-up, operations, and maintenance of a wide variety of

pharmaceutical packaging equipment.

. Provided assistance and direction to other associates to protect the

integrity of the manufacturing/packaging process.

. Aided in the equipment and compliance training of other associates.

. Maintained records in compliance with cGMPs and SOPs.

. Verified the check-in and reconciliation of components.

. Held rotating lead position for two years.

. Assisted with initial validation of the facility and implementation of

self-directed work teams.

MOORE REGIONAL HOSPITAL, Pinehurst, NC

1991 - 1992

Pharmacy Technician

. Performed patient order entry under the supervision of a Pharmacist

. Distributed and allocated medications for patients.

. Efficient in Medical Terminology

. Selected the proper prescription container

. Created prescription labels

. Took inventory of over-the-counter medications

. Aware of the latest medicines and their availably

. Audited stock inventories.

. Entered patient data into computer

. Answered phones

. Operated pharmacy store window on rotating basis.

EDUCATION

Sandhills Community College, Southern Pines, NC, 1974

Central Carolina Community College 1990

COMPUTER

Microsoft Word, Excel, PowerPoint, Visio

HR tools

Outlook Electronic Mail System

Group Wise Electronic Mail System

Ingenium Training Tracking System

Inquisite Survey Program

ISOtrain Training Tracking System

SAP

References upon Request

Contact this candidate