Manager Management
Resume:
C arl E. Green
**** ********* ***, *******, * n *6037
***********@*****.***
Executive Profile
Regulatory Compli ance M an ager
Compliance and Operations management professional with over 20 years experience in a fast paced complex
package distribution environment. Skills and abilities required to achieve safety compliance included;
process design and implementation, training, analysis, audit, and incident response. Practical application of
safety and regulatory compliance experience was implemented in high volume distribution facility with up to
1500 employees. Exceptional success in meeting and exceeding safety objectives in practical application
enabled the progress of my career to managing these processes on a district wide basis.
A reas of Expertise
H azardous Material Response Emergency Planning S trategic Planning
Safety Compliance O perations Management Organizational
L eadership
T eaching and T raining P rocess Improvement Operational Planning
Professional Experience
United Pa rcel Service (UPS) 1980-2010
Comprehensive Health & Safety Process Manager
2007 2010
Ent rusted with the regulatory compliance of operations and facilities in accordance
w ith the OSHA Corporate Settlement Agreement with United Parcel Service.
E nsured processes were in place or existing processes were improved to facilitate the
general safety compliance of operations and facilities in accordance with the Code of
Federal Regulations. Assessed, evaluated and implemented processes, which
i nsured the skill and knowledge level of personnel responsible for the containment,
removal and disposal of, damaged hazardous material shipments. Developed and
evaluated methodology utilized to maintain the safety compliance t raining of all
employees on a district-wide basis.
I mplemented process improvements plans that resulted in the increase of internal
and external regulatory compliance audits from an average of 83.2% to 95.7 %.
P rocess improvement plans also yielded results of hazardous material responder
results from 88.3% to 99.7%.
Results t ranslated into regulatory compliance results that were below industry
s tandards to regulatory compliance results that were above industry standards.
I ndiana District improved from a Corporate Health & Safety ranking of 46 in 2007
to 7 in 2009.
Operations Manager
2005 2007
Developed front-line management and management teams in order to t rain and
regulate the tasks, processes and systems for high volume small package
d istribution facilities. Provided guidance and solutions for operational processing of
package distribution to coincide with the cross-functional processes to achieve the
goals and results of the package distr ibution system. Skills required for that
guidance were cost containment, service excellence, safety compliance and
p roduction results which
facilitated the propagation of that system to achieve the ultimate goal .
Carl E. Green
9120 Woodstock Way, Fishers, I n 46037
***********@*****.***
I mplemented process improvement plans that resulted in the decrease of cost per
p iece from $.054 to $.032 per day, which t ranslated to improving operating
leverage by $1,200.00 per day.
Service indices improved from 1/13 to 1/125 error frequency.
Safety incident indices were improved from 125.6 % to 13.2 %.
T his Sort Operation improved from a least good definition to a best in class
definition within three months of implementation of process improvements.
Hub Operations Supervisor
1994 2005
Attributes required for this position included the monitoring and maintaining the skill and knowledge level of
the bargaining unit workforce in regard to the tasks performed to achieve the results and goals of internal
operations. Progress improvement entailed assessing and scheduling of programs to facilitate that skill and
knowledge level. Assessing the development of the workforce in order to undertake management
responsibilities was a primary focus. Establishing the goals of the work groups that comprised the
operational process was essential in order to obtain the results of the system.
I mplemented the init iation of a Sort Operation in a Top Ten Sort Facility in 1999.
Sort Operation received the Region Transportation Group distinction of Best in
C lass Hub Operations for the year 2001.
I ndustrial Engineering Supervisor
1992 - 1994
Ut ilized time measurement units to determine, assess, and develop the
measurement of internal and on-road work processes. Conducted t ime studies of
operation processes to determine allocated time to accomplish workloads in a safe
and efficient manner. Trained management employees to manage their operations
i n accordance to the proper and appropriate methods with the result of maximizing
t he lowest cost per piece of operating expense to enhance operating leverage.
P rocess improvement ini tiatives for all facilities assigned improved average
facility cost per piece from $.061 to $.035, service error frequencies from 1/22 to
1/117 and safety incident frequencies from 89.2 % top 12.1%.
E ducational Development
Indiana University School Of Medicine
Bachelor of Science Environmental Sciences
G raduating Project Thesis Emergency Response and Evacuation Procedures of a
M ajor Urban Area
Professional Semina rs Attended
Operations Measurement Workshop
People and Diversity Workshop
Labor Relations Workshop
Package Time Study Workshop
Operations Compliance Workshop
Career Development Workshop
Quality Improvement Process
Carl E. Green
9120 Woodstock Way, Fishers, I n 46037
***********@*****.***
Workplace Violence Prevention
Crisis Management Containment Process
Master Trainer Damage Material Response (Hazardous Materials)
OSHA General Industry Safety
Performance Management
Job Model Seminar
Professional Semina rs Conducted
Ini tial Designated Responder Certification (Twenty Hour)
Re-current Designated Responder Certification (Five Hour)
District Safety Council Monthly Presentations
Safe Work Method Observations
Comprehensive Health & Safety Process & Commit tee Meetings
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