Customer Service High School
Resume:
Heather Hendrix Russell
Rolla, MO 65401
**************@*****.***
EDUCATION:
KANSAS CITY ART INSTITUTE
Kansas City, Missouri, USA. (2005)
-Received Bachelor of Fine Arts (BFA) degree in Interdisciplinary Arts.
-Developed a broad range of knowledge, including: press release design and
distribution, writing, editing, ad design, journalism, liberal arts, fiber
arts/fashion/surface design, photography, videography, painting, print-
making, sculpture, curation/art exhibitions, and illustration/graphic
design. *Awarded with placement on Dean's Honor Roll for excellence in
studies.
ROLLA SENIOR HIGH SCHOOL
Rolla, Missouri, USA (2001)
-Received High School diploma.
-Excelled in all required and elective courses and was given the
opportunity to take independent art study courses in due to extensive
knowledge in matters of art and design. *Elected President of Art Club in
2000-2001, Member of National Honor Society (NHS) in 2000-2001.
EXPERIENCE:
FREELANCE DESIGNER/ART DIRECTOR, April 2010-July 2010
Mercato Centrale (Italian Delicatessen), Amsterdam, Netherlands
-Designed logo and assisted with interior design. Performed duties such as:
creating P.R. advertisements, painting, framing, designing graphics for web
shop, and general creative consultation. Continue to periodically create
advertisements for Mercato Centrale.
GRAPHIC DESIGNER, August 2007-January 2008
Splash Designs-Rolla, Missouri, USA.
-Created graphic designs for t-shirts, signs, banners, stickers, window
decals, etc. Main job was to illustrate designs for customers' concepts.
Also created ads for promotion of the business and answered phones, handed
customer service matters, assisted in the custom embroidery department,
created retail displays, and managed UPS, USPS, and FedEx shipments
(inventory, ordering, re-stocking) when needed.
GALLERY ATTENDANT/RETAIL ASSOCIATE, October 2005-July 2007
Mackerel Sky Gallery-East Lansing, Michigan, USA.
-Key responsibilities included: greeting customers, performing retail
duties (selling fine and functional art items such as jewelry, ceramics,
glass, art to wear, etc.), informing customers about our featured artists
and/or mediums, wrapping gifts, creating floral arrangements,
packing/unpacking/shipment of fine artworks (via UPS, FEDEX, USPS, and
DSL), displaying/hanging gallery shows, repainting/repairing walls after
exhibitions, and customer service.
RETAIL ASSOCIATE/CREATIVE CONSULTING, November 2004-March 2005
Paper Source-Kansas City, Missouri, USA.
-Assisted customers in finding the appropriate materials for paper projects
such as bookbinding and card making (many times for special events such as
births, graduations, and weddings), managed registers, wrapped gifts, made
special orders, and participated in creative art demonstrations for
clients.
PHOTO CHECKOUT CLERK, September 2003-May 2005
Kansas City Art Institute Photo Department-Kansas City, Missouri, USA.
-Checked out and sold photo, audio, and video equipment/supplies and
maintained the photo facilities (opened up, checked and re-stocked
chemicals, and locked up at night). Provided assistance in order to teach
students about certain equipment and photo chemicals. Photo checkout merged
with the new media center checkout of the Kansas City Art Institute after
the summer of 2005.
SUPERVISOR/DESIGNER/MURAL PAINTER, January 2003-September 2003
St. Lukes Childcare Center-Kansas City, Missouri, USA.
-Designed, painted, and supervised other artists in order to complete
nineteen murals throughout the facilities of St. Lukes Childcare Center.
ASSISTANT SECRETARY TO SUPERVISOR OF STUDENT LIFE OFFICE, September 2001-
June 2002
Kansas City Art Institute-Kansas City, Missouri, USA.
-Took messages, answered phones, edited documents, assisted supervisor with
general administrative duties, and mailed correspondences.
SKILLS: Creative Consultation, Typing (63 wpm), Editing, Design, Customer
Service, Inventory, Public Relations, and Administrative Support.
LANGUAGES:
Native English Speaker and basic knowledge of Dutch.
PERSONAL:
Art making, gallery exhibitions, music, cooking, reading, biking, bird-
watching, and nature enthusiast.
PUBLICATIONS:
2009, Femme Fatale (International Women's Art and Literary Magazine), 5
images published.
2011 (Forthcoming), The Dirty Fabulous Art Book (Jaded Ibis Press,
Seattle), 1 short story published.
Contact this candidate