Workers Compensation Human Resources
Resume:
Mindy Jeffers
Phone: 706-***-****
*********@*******.***
Current:
Permanent:
Monaca, PA 15061
Columbus, GA 31904
EDUCATION:
Troy State University, Phenix City, Alabama
Masters in Business Administration
January 2005
Columbus State University, Columbus, GA
Bachelor in Computer Information Systems
January 2004
PROFESSIONAL EXPERIENCE:
PNC Financial Services Group, Pittsburgh, PA
HR Project Coordinator - PNC University
Feb 2010 - Present
. Key member for Recruiting Operations Project Management planning
realignment team
o Managed the SharePoint database where all of teams' information as
stored
o Monitored and managed program communication logistics and meetings
o Solicited and compiled all program feedback
o Worked with Compensation department to prepare documents for
mangers to have conversations with direct reports
o Managed and prepared all confidential documentation for
realignment of the department
. Assisted in the coordination of training activities, logistics, record
keeping, and preparation of
communication for the PNC and National City integration
. Act as a liaison between Staff Service and line of business, working
with internal clients in Staff Services business to execute training
needs
Glatz Jewelers and Wine Cellars, Aliquippa, PA
Store Human Resource Consultant
Sept 2008 - February 2011
. Responsible for all store logistics
. Implemented an inventory system for all store items
. Educated and train employees of store policy and procedures
. Ensured compliance of State and Federal laws
. Managed the Wine Label approval with the Federal Government
. Designed and develop wine labels for marketing
Columbus Regional, Hugston and Doctors Hospital, Columbus, GA
Columbus Regional Healthcare system is the region's leading healthcare
provider, serving 13 of Georgia's Counties. Acquiring in 2008, Doctors and
Hughston Sports medicine Hospital.
Workers Compensation & Leave Administrator
April 2008 - Sept 2008
* Managed W.C, FMLA, STD and LTD processes
o Built and maintained relationships with W.C, STD and LTD Carriers
o Administered the four processes for all three hospitals
o Responsible for the Workers Compensation budget, analyzing all
invoices, fee schedules applied while monitoring our deductibles
o Interviewed carriers for contract negotiations
. Participated in Employee Orientation to ensure effective communication
of all four processes of policies for new employees
Knology / Presolutions, West Point, GA
Knology is the leading provider for interactive communications and
entertainment services in the Southeast Area.
Human Resources Administrator
April 2005 - April 2008
* Designed, developed, implemented and administered the yearly
Performance Review program
o Providing guidance to General Managers and Supervisors
* Partnered with management to ensure accurate documentation of all
counseling's and corrective actions
* Represented Knology for all Unemployment Hearings with the Department
of Labor
* Recruited candidates for the Columbus and Augusta, Georgia divisions
* Managed the daily activities of Administrative Assistants in nine
divisions to ensure compliance with federal and state laws
* Managed Workers Compensation process for Knology:
o Responsible for the Workers Compensation budget
o Sourced and interviewed carriers for Workers Compensation Contract
negotiations, gaining agreement from senior management
o Managed W.C Claims reporting and tracking for multi-state locations
o Prepared, designed and administered internal employees'
communication regarding compensation benefits, company policies,
law and legal issues
* Managed the process of I-9, Green Card and Visa's to ensure compliance
* Responsible for managing the Employee Referral, Tuition Reimbursement,
Employee Assistance programs and the Family Medical Leave Act
Fraud Specialist
* Analyzed fraud detection queues to detect fraudulent activities.
Conducted investigation on cardholder's accounts, coordinate random
audits, ordering sales draft(s) in question, transferring funds and
producing affidavits
* Managed retail locations of PreSolutions' terminals monitoring all
activities
* Designed, and developed the first Fraud Manual to effectively meet the
PreSolutions' business objectives
* Delivered and trained employees using the Fraud Manual
Computer Skills:
Proficient in Microsoft Office, Microsoft Publisher, PeopleSoft, Lawson,
ADP and Ultipro, Eclipse, Logician, OHM, Lotus Notes, SharePoint, Adobe
Professional, Compliance Suite, Aris, Lucent switch, VeriSign, Coral Smart
Suite, Adobe Photoshop, Illustrator Lotus, AS/ 400, C++ Programming, and
COBOL
REFERENCES:
Available upon request
Contact this candidate