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Customer Service Data Entry

Cleveland, Ohio, 44110, United States
March 10, 2011

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Tracy Carlisle

*** **** ***** ******

Cleveland Ohio


Tel: 216-***-**** email:


Customer service professional with a great attitude. Able to problem solve.

Loyal and dedicated employee.


Department Coordinator January 2006 - November 2010

Cleveland Clinic Foundation (9500 Euclid Avenue)

Customer service. Attentive to customer needs and able to multi-task. Most

Recently, coordinated the aftercare appointments for post surgical


patients, and assisted patients families and caregivers to navigate


through the healthcare system.

Clerical: February 2002 - February 2006

Spherion LLC (9500 Euclid Avenue)

Work experience though completing temporary work assignments.

CCLCM: Worked for the Dean in the admission sorting, organizing, and

presented potential college canadates confidental files.

Children's Hospital Cleveland Clinic: Secured donations and assisted with

the organization of the annual Heart Throb Ball.

Cleveland Clinic Department of Orthopedics: Data entry for a research study

with Dr. George Muschler.

Cleveland Clinic Emergency Department: Registration of patients, customer

service, and verification of health insurance.

Cleveland Clinic Marketing Department: Data Entry.


Associates in Science MAA September 2005 - November 2010

Central Florida College

Microsoft Office Specialist January 2002 - March 2002

JPC Computer Learning Center


Worked effectively with people at all levels within the hospital and with a

diverse clientele. Excellent communicator. Proficient in several programs:

Microsoft Word, Excel, Word Perfect, Outlook, and Epic. Earned recognition

Award for superior customer service. Experienced in the input of electronic

Medical records.


Eager to learn new skills as well as to utilize the skills acquired,

through work


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