Customer Service Representative
Resume:
BREA STOVER
**** *. ******** ******, ************, PA 19145
****.******@*****.***
Objective: To obtain a communications focused position, in which I can enhance the image of and
increase visibility for an organization or client, generating positive public interest
Exceptionally motivated communications and development professional with several years of applicable
experience in non profit, sports, and professional organizations. An ability to work directly and
effectively with management, media, and external customers. Drive and dedication to produce
significant results, meet deadlines, and maximize potential. Additional proficiency in the following:
Preparing internal and external communications materials
•
Utilizing Microsoft Office Suite, Raiser’s Edge, Paciolan
•
Coordinating events, business functions, fundraisers
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Garnering positive interest and awareness for organizations, clients, and products
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PROFESSIONAL EXPERIENCE
The Franklin Institute, Philadelphia, PA
Corporate and Government Relations Coordinator October
2009 March 2011
Key Achievements:
Raised over $1.5 million in general operating support; surpassed all financial goals
•
Managed the Institute’s Corporate Membership program and a portfolio of nearly 60 corporations
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and their Memberships
Led corporate fundraising for The Franklin Institute Awards Ceremony and Dinner, an annual
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gala held to honor a class of Laureates for their achievements in science and technology
Coordinated The Franklin Institute Legislative Breakfast, a yearly awareness event for state
•
legislators in order to attract interest in the museum and secure votes for government funding
The Franklin Institute, Philadelphia, PA
Development Assistant June 2009
October 2009
Key Achievements:
Used Raiser’s Edge database to enter daily gifts, create custom reports, and track event registrants
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Prepared an array of donor correspondence and written materials
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Completed detailed research profiles of potential and current high level donors
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Center For Family Services, Camden, NJ
Public Relations Associate October 2008
June 2009
Key Achievements:
Brea Stover Resume
Page 2
Prepared internal and external communication materials such as brochures, newsletters, client
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success stories, and presentations
Wrote press releases, acknowledgement letters, public service announcements, and articles to be
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distributed to gain media and community awareness and interest in CFS
In collaboration with team, organized and executed fundraising events, including CFS’ annual
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golf tournament and holiday gift drive
Communicated with individual and corporate donors to secure contributions to benefit CFS’
•
programs
Philadelphia Phillies, Philadelphia, PA
Customer Service Representative January 2007
October 2008
Key Achievements:
Clipped and archived news articles pertaining to the team and organization
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Assembled press releases and game day notes for distribution to reporters, including during the
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2008 Playoffs and World Series
Assisted in preparation and execution of events including the ALS Phillies Phestival, Jimmy
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Rollins’ Basebowl Event, special events for season ticket holders, as well as events for external clients
Provided support for the Fan Development department; worked on Phundamentals initiative,
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which teaches children from underserved communities the basics of baseball and good sportsmanship,
and helped lead Baseball Academy, a program for youth baseball teams to experience a full day of
activities at the ballpark
The Star Group, Philadelphia, PA
Public Relations Intern January 2008
May 2008
Key Achievements:
Contacted media via phone and email to gain awareness for clients
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Drafted press releases and pitched campaigns and stories to press
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Became familiar with tools such as Media Directory and LexisNexis to research clients and
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current events
Contributed to the team by generating new strategies for campaigns
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EDUCATION
Temple University, Philadelphia, PA – B.A.
Date of Graduation: May, 2008
Brea Stover Resume
Page 2
School of Communications and Theater, Public Relations Concentration: 2006 2008
Fox School of Business: 2004 2006
PROFESSIONAL REFERENCES
Ms. Kim Fraites Dow
Chief Development Officer
********@*******.***
Relationship: Former supervisor
Ms. Kelly Carlucci
Marketing Specialist
*****.********@*****.***
Relationship: Former supervisor
Ms. Gina Focareta Evans
Interim Director of Institutional Giving & Govt. Relations
************@*****.***
Relationship: Former colleague
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